HR Analyst

Human Resources AnalystThe Human Resources Analyst role is responsible for assisting employees, applicants, and retirees who make inquiries through the helpdesk. Manages and processes invoices across multiple groups within HR. The analyst will also support our hiring functions by assisting candidates with inquiries and completing onboarding steps including the creation of the necessary positions.Duties/Responsibilities:Helps employees, applicants, and retirees who make inquiries to the HR Help Desk.Provides technical support, troubleshooting, training, and guidance to HRIS users.Prepares reports and dashboards, presenting and explaining findings to senior leadership and recommending actionable changes.Answers frequently asked questions via phone calls and electronically from employees and externals relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate level HR staff or other department supervisorsProvides clerical and administrative support to the HR department; Reconciles invoices for the HR department.Assist candidates with inquiries and the completion of onboarding.Provide comprehensive support across Talent Acquisition functions, contributing to recruiting operations, candidate experience, workforce planning, and other hiring-related priorities as needed.Required Skills/Abilities:Strong analytical, technical, and problem-solving skillsProficient in Microsoft Excel with the ability to perform data analysis using functions including: Pivot Tables, Index Match, Vlookup, If/And statements.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Working understanding of human resource principles, practices, and procedures.Excellent time management skills with a proven ability to meet deadlines.Ability to function well in a high-paced and at times stressful environment.Proficient with Microsoft Office Suite or related software.Ability to keep information confidential.Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metricsBachelor's degree in human resources, information systems, psychology, or business-related field and/or equivalent experience.