Programming Analyst

About the Job The Programmer Analyst joins our IT Department supporting Infor GHR and reports to the IT leadership team. The role plays a direct part in developing and maintaining systems that support our people operations, working closely with HR stakeholders and third‑party vendors to keep critical applications running and improving. Role Summary The role develops and debugs Infor process automations, works through complex support issues, and translates business needs into technical solutions within a cross‑functional environment spanning IT and HR. It combines development and business analysis responsibilities in a technical, collaborative, and fast‑moving work environment. Role Responsibilities Develop, modify, and debug Infor process automations using LPL for Infor GHR/HCM. Build and maintain reports and solutions using Infor Spreadsheet Designer (ISD). Write and optimize SQL and JavaScript to support integrations, data extraction, and custom solutions. Support change management processes for Infor/GHR system updates and enhancements. Research, analyze, and resolve system support issues end‑to‑end with minimal guidance. Diagnose backend Infor issues including data integrity, security, and integration problems. Act as escalation point for technical issues related to time tracking, payroll, leave management, and workforce management (WFM). Maintain and support multiple environments—development, test/UAT, and production. Conduct pre‑user unit testing to validate system changes before deployment. Assist users with UAT, ensuring defects are captured and resolved. Participate in system upgrades, patch testing, and new module rollouts. Partner with HR and business stakeholders to understand operational needs and translate them into technical requirements and configurations. Document system configurations, workflows, and process changes to maintain clarity and repeatability. Support administration of annual HR processes such as merit cycles, compliance reviews, and benefits enrollment. Collaborate with third‑party vendors on outsourced solutions and integrations as needed. Role Qualifications Experience working with Infor on the backend—diagnosing system issues, understanding data flows, and navigating configurations. Development proficiency in JavaScript and SQL. Experience supporting workforce management (WFM) systems. Ability to function as both a technical and business analyst, translating between system behavior and business needs. Experience supporting multi‑environment systems—test, UAT, and production. Strong attention to detail and a structured, methodical approach to problem‑solving. Clear communication skills—able to explain technical issues to non‑technical stakeholders. Located in or able to work from Birmingham, AL (remote may be considered for an exceptional candidate). Direct experience with Infor GHR (Global Human Resources/HCM module) (preferred). Experience with LPL (Landmark Pattern Language) (preferred). Experience with ISD (Infor Spreadsheet Designer) and IPD (Infor Process Designer) (preferred). Background in or strong interest in business‑analyst responsibilities beyond HRIS, such as ERP or finance systems. Bachelor’s degree in Information Systems, Computer Science, Business, or a related field (preferred). Work Environment & Expectations Primary work location: Birmingham, AL (on‑site); remote considered for exceptional candidates. Standard full‑time schedule; Monday–Friday. Perks Competitive compensation and performance‑based incentives. Medical, dental, and vision insurance. Paid time off and paid holidays. Employee discounts on books and other products. 401(k) plan with company contributions. Equal Employment Opportunity Statement Books‑A‑Million is an equal opportunity employer committed to fostering a diverse, inclusive, and welcoming workplace. We celebrate and embrace differences, and we strive to create an environment where every individual feels valued and empowered. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to their background or personal characteristics. #J-18808-Ljbffr Books-A-Million