Shelter Manager
$48k - $53kMercy House
Job Description
Job Description
Shelter Manager Position
Position Overview
The Shelter Manager provides leadership for daily family shelter operations, ensuring a safe, trauma-informed environment. This role involves supervising custodial staff, maintaining compliance, and supporting families experiencing homelessness.
Key Responsibilities
- Oversee daily shelter operations, safety, and compliance
- Supervise, schedule, and support shelter staff
- Ensure accurate documentation and data reporting
- Manage intake, orientation, and resident support
- Coordinate maintenance, supplies, and facility needs
- Respond to emergencies and on-site incidents
Qualifications
- Bachelor’s degree or equivalent experience
- Experience in shelter, residential, crisis services, or related settings
- Supervisory experience preferred
- Strong leadership and communication skills
- Knowledge of trauma-informed care
- Proficiency in Microsoft Office and data systems
- Ability to work a flexible schedule, with occasional availability outside regular business hours as needed.
- Bilingual preferred
Starting Salary - $48,000-$53,000
Company Description
Mercy House is a nonprofit organization with multiple programs combating poverty and homelessness in Harrisonburg, Virginia. As a provider of family shelter, rapid re-housing, and homelessness prevention services, our agency is committed to restoring our clients to self-sufficiency by addressing the barriers and challenges that led to housing instability or experiencing homelessness. Mercy House serves the City of Harrisonburg and provides services to clients within Rockingham, Augusta, and Page Counties.
Company Description
Mercy House is a nonprofit organization with multiple programs combating poverty and homelessness in Harrisonburg, Virginia. As a provider of family shelter, rapid re-housing, and homelessness prevention services, our agency is committed to restoring our clients to self-sufficiency by addressing the barriers and challenges that led to housing instability or experiencing homelessness. Mercy House serves the City of Harrisonburg and provides services to clients within Rockingham, Augusta, and Page Counties.
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