LOA Analyst & Administrative Assistant - GSC

LOA Analyst

The LOA Analyst / Administrative Assistant is a dual-function role within the HR Benefits & Leave Administration team. The primary focus of this position (80%) is managing employee leave of absence and return-to-work processes, ensuring a smooth, compliant experience for colleagues in accordance with federal, state, and local regulations and Sysco policies. The remaining 20% of this role provides dedicated administrative and operational support to department leadership.

This role involves coordinating with HR Business Partners, business leaders, colleagues, payroll, and third-party leave and workers' compensation administrators, while also handling confidential correspondence, scheduling, record-keeping, and general office functions for the Benefits team.

LOA Analyst Responsibilities (80%)

1. Manage Leave Requests
2. Evaluate and process requests for various leave types including FMLA, ADA, short-term disability, and state paid benefit programs.
3. Colleague Consultation
4. Provide guidance to colleagues regarding leave policies, procedures, and their rights, including state paid benefit programs.
5. Return to Work (RTW) Administration
6. Review and audit the RTW process for claims, including the RTW Transitional Program; coordinate with external vendors and internal business units to ensure compliance.
7. Documentation Review
8. Review medical documentation and required paperwork to ensure compliance with applicable legal standards and company policy.
9. Communication & Case Management
10. Serve as the primary point of contact for colleagues on leave, maintaining regular communication to address concerns and provide status updates.
11. Cross-Functional Collaboration
12. Partner with HR, payroll, and business management to ensure proper leave administration and seamless return-to-work outcomes.
13. Compliance Monitoring
14. Stay current on federal, state, and local leave laws; implement necessary policy changes to maintain compliance.
15. Record Keeping
16. Maintain accurate, confidential records of leave requests, approvals, and denials in HRIS systems.
17. Reporting & Analytics
18. Generate and distribute reports on leave trends, usage, and compliance metrics for management review.

Administrative Assistant Responsibilities (20%)

• Provide administrative support to the HR department leadership as required.
• Establish and maintain accurate filing systems including attendance records, expense reports, vendor/supplier information, purchase orders, and invoicing.
• Create and distribute correspondence including memos, letters, and presentations on behalf of department leadership.
• Arrange travel accommodations for department officers (VPs)
• Manage scheduling for department officers (VPs)
• Answer telephone calls, take and relay messages, open and distribute incoming mail, and manage general office communications.
• Prepare express mail, copy, fax, and handle other administrative/secretarial duties as required.
• Support profit plan preparation and other departmental reporting as assigned.