Sales Development Representative

Sales Development Representative

OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.

The Sales Development Rep is responsible for driving admissions growth in markets served exclusively by the virtual program. This role conducts high-volume outreach to providers, community partners, and potential referrers to generate qualified leads and convert interest into scheduled assessments. Through consistent follow-up, relationship building, and clear communication of clinical offerings, the Sales Development Rep expands awareness of OCD Anxiety Centers and helps virtual programs meet or exceed census goals. Primary markets include, but are not limited to, assigned areas in California, Washington, and Virginia.

The purpose of your role is to achieve weekly outbound call goals to referral sources as set by your supervisor. Introduce OCD Anxiety Centers and the Virtual IOP program to referral sources and community partners. Identify providers treating OCD, anxiety disorders, and related clinical populations. Conduct needs analysis to evaluate referral relationships and identify how the Company can support each provider or organization. Educate referrers about services, patient suitability, clinical outcomes, and the referral process. Address and resolve objections or concerns referrers may have. Schedule virtual introductory meetings and complete follow-up calls, texts, and emails to maintain engagement and build long-term referral relationships.

Required qualifications include an active book of business, minimum of 1 year in a virtual sales or outreach role preferred, proven ability to manage and cultivate relationships effectively, demonstrated sales skill, prospecting discipline, follow-up consistency, and objection-handling ability. High comfort level with virtual communication tools, including video calls, phone systems, email, and messaging. Proficiency in Microsoft Word, Excel, Salesforce, and other relevant software applications. Ability to complete accurate and efficient electronic data entry. Consistent punctuality and excellent attendance. Highly organized, detail-oriented, proactive, and capable of working independently to complete responsibilities. Strong multitasking, problem-solving, interpersonal, written, and verbal communication skills. Collaborative and team-oriented approach to work.