VNA RECEPTIONIST

South Shore Health Vna Administration Operations

Under the supervision of the Supervisor of Team Coordinators, provides receptionist, switchboard, and clerical support for the Home Care Division.

Compensation Pay Range: $20.05 - $28.00

Essential Functions

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions that the person in the job is held accountable for. Following are the essential functions of the job.

• Each weekday, except holidays, prepares the Home Care Division telephone system by notifying the answering service both at the beginning and end of business hours.
• Adheres to agency policies and procedures about entrance to building during working hours.
• Responds to incoming calls rapidly and efficiently within the third ring.
• Utilizes courteous telephone etiquette and projects a positive image for the Agency.
• Instructs and informs backup personnel of notifications and activities within the organization.
• Keeps the Director of Administrative Operations updated on any and all telecommunication issues that would interrupt or effect the telephone systems.
• Ensures efficient utilization of time by assisting with clerical functions as necessary.
• Embraces technological solutions to work processes and practices.
• Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.

Non-Essential Functions

Non-essential functions are those tasks, duties and responsibilities that are not critical to the performance of the job. Following are non-essential functions of the job, along with the corresponding performance standards.

• Able to effectively utilize databases
• Demonstrates ability to create and manage Excel spreadsheets
• Able to produce reports as requested
• Exhibits ability to schedule meetings
• Able to assist and or create power point presentations