Oncology Key Account Manager - Mid-Atlantic

Overview The Associate Director, Oncology Key Accounts is the main point of contact for Our Company with large Oncology group practices and integrated delivery networks focused on Oncology and Hematology. This field-based account management role covers accounts in the Mid-Atlantic geography (Maryland, Washington D.C., and Virginia). The selected candidate should live within the geography. Responsibilities Leadership: Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration. Lead through challenging and ambiguous situations while ensuring deadlines and objectives are met by prioritizing tasks based on urgency, impact, and resource availability. Influence others and lead without authority during complex situations, fostering collaborative problem‑solving and consensus across multiple teams or stakeholders. Clinical Proficiency: Understands the applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within accounts. Maximize appropriate portfolio utilization and bring resources to customers that contribute to better patient outcomes. Align and tailor responses to customer needs using approved company resources and messages, including knowledge of external quality initiatives. Understand treatment decision factors, including pathways, protocols, sites of care, guidelines, or quality initiatives. Business Acumen: Utilize internal data and analytics to understand account performance and identify opportunities for appropriate engagement. Knowledge of account ecosystem and current market trends; develop and execute a coordinated, longitudinal account plan. Understand B2B dynamics and factors influencing buying decisions, including competitive landscape and economic conditions; use approved messages and resources with healthcare business partners across the account. Coordinate across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions. Operational/Account Management: Establish a strategic approach to the account aligned with marketing guidance; align brand strategy and tactics with customer needs and objectives to improve patient health outcomes. Build trust and relationships with key decision makers and stakeholders; identify approved resources that align with customer needs; understand entry access points and stakeholders who influence access for the enterprise. Use approved tools to capture, share, and communicate internally about the customer. Qualifications Required : Bachelor’s Degree or a minimum of a high school diploma with at least 4 years of relevant work experience (sales, marketing, military, or healthcare/scientific field such as pharmaceutical, biotech, or medical devices). Minimum of 2 years of relevant experience in healthcare, life sciences, sales, account management, or managed care. Valid Driver’s License. Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders. Demonstrated financial acumen with ability to communicate value proposition and negotiate if applicable. Strong understanding of the healthcare ecosystem. Excellent interpersonal and communication skills with diverse audiences. Strong leadership skills and ability to collaborate in cross-functional, matrix organizations. Ability to travel approximately 50%. Preferred : Advanced degree. Local market relationships and customer knowledge. Current account management experience in large Oncology group practices and integrated delivery networks focused on Oncology and Hematology. Required Skills: Account Management, Biopharmaceuticals, Brand Strategy, Clinical Studies, Collaborative Leadership, Commercial Account Management, Confidential Data Handling, Contract Management, Cross-Functional Collaboration, Data Analysis, Financial Acumen, Hematology, Immunotherapy, Interpersonal Relationships, Marketing, Oncology, Operational Delivery, Pharmaceutical Biology, Product Knowledge, Quality Initiatives, Strategic Management. Notes The following information remains on the posting for compliance and candidate information: travel requirements (approximately 50%), remote/flexible work arrangement, and standard application instructions. Salary range is provided for transparency. EEO statements are included in the original posting where applicable. For more information about personal rights under U.S. Equal Opportunity Employment laws, see the posted links and documents in the original description. Application link (for reference): Requisition ID: R408034 #J-18808-Ljbffr Merck