Business Development Representative

Business Development Representative

PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand. We move fast, we build with purpose, and we're hiring leaders who want to shape what comes next.

What You'll Do

The Business Development Representative acts as the liaison between our Marketing and Sales teams. In this role, you'll be responsible for increasing sales by developing new relationships with prospective customers, while properly presenting PCMI to prospective customers. This position will be working directly with PCMI's sales team and reporting to our Head of Revenue Operations.

In this role, you will:

• Determine lead eligibility from marketing campaigns as sales opportunities.
• Contact potential clients through cold calls and emails.
• Present our company to potential clients.
• Proactively seek new business opportunities in the market by developing and qualifying new leads.
• Set up meetings or calls between (prospective) clients and Business Development Executives.
• Stay up-to-date with new products/services and new pricing/payment plans.
• Build market position by locating, developing, defining, and closing business relationships.
• Identify and initiate contact with potential customers via follow-up calls and emails from researched leads, cold calls, web leads, assigned leads, and industry contacts.
• Learn PCMI's PCRS platform to schedule and perform high-level product demonstrations with potential customers.
• Learn/understand PCMI's position in the Auto F&I, Extended Warranty and Service Contract Industry.
• Demonstrate ability to research companies you're having meetings with and properly log information to HubSpot (i.e. develop relationship roadmaps).
• Screens potential business deals by analyzing market strategies, deal requirements, and financials.
• Assist the Market Research Representative and Sr Business Development Manager in looking for new ways to streamline the way we use HubSpot and make it more useful as a sales tool.
• Attend various conferences and industry trade shows events throughout the year to promote PCMI's PCRS product.

What You'll Need to Join Our Team

• Bachelor's degree in Sales, Marketing, or related field or equivalent work experience.
• At least 1 year of prior business development experience.
• Experience using CRM platforms like HubSpot and LinkedIn for CRM/sales purposes.
• Knowledge of Third-Party Administration platforms for Consumer Products, preferred.
• Relevant industry experience or understanding (Auto F&I, Extended Warranty, Services Contracts), preferred.
• Ability to leverage AI-powered tools to automate routine tasks, analyze customer data, and generate actionable insights.
• Experience integrating AI solutions into existing workflows to enhance team productivity and customer engagement.
• Strong aptitude for evaluating and adopting emerging AI technologies to streamline processes and drive innovation.
• Ability to identify opportunities for AI adoption and lead initiatives to upskill teams on the effective use of AI tools.

Why Work For Us

• Competitive Compensation from $50,000-$60,000
• Comprehensive Benefit Package**
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Commission Eligibility
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL - Convenient location to Blue Line

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

**Eligible to enroll the first day of employment for immediate coverage.

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if candidate is located in the Chicagoland area.