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IT Help Desk Agent: Level 1 Support & Troubleshooting

United States Digital Space LLC

Nordic is seeking an IT Service Desk Agent to provide first-line support across calls, chats, and emails. You will diagnose basic IT issues, document them, and coordinate with the application support team for escalation. The role requires 1+ year of IT service desk experience, proficiency in Windows 10 and Microsoft Office, and strong communication skills in English. On-call rotations and occasional travel may be required. #J-18808-Ljbffr United States Digital Space LLC

Vacancy posted 4 days ago
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