IT Help Desk Agent: Level 1 Support & Troubleshooting
United States Digital Space LLC
Nordic is seeking an IT Service Desk Agent to provide first-line support across calls, chats, and emails. You will diagnose basic IT issues, document them, and coordinate with the application support team for escalation. The role requires 1+ year of IT service desk experience, proficiency in Windows 10 and Microsoft Office, and strong communication skills in English. On-call rotations and occasional travel may be required. #J-18808-Ljbffr United States Digital Space LLC
- ...Description Field Support Analyst Deliver Exceptional IT Support in a Dynamic... ...Analyst to provide Level 1 and Level 2... ...In this role, you'll troubleshoot hardware and software... ...manage IT tickets, and help ensure seamless day-... ...support or service desk environments. Why...Level 1Work at officeRemote work
$28 - $30 per hour
A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...Level 1Contract work- ...specialized technology staffing agency supporting professional and financial... ...firm, is seeking an IT Support Analyst to join their... ...Dallas business hours. Provide Level 1/Level 2 support for hardware... ...office and remotely. Provide troubleshooting assistance for a complex telecommunications...Level 1Work at officeRemote workHome office
$22 per hour
...Our client is seeking an IT Desktop Support Technician (Level 1) to join their team for a summer intern project . This role offers hands-on experience... ..., assisting users with technical issues Troubleshoot hardware and software issues on Windows operating systems...Level 1Summer internship- ...client in New York, NY is seeking a Service Desk Analyst in the tristate area to provide front-line, Level 1 and Level 1.5 IT support within a large, enterprise environment.... ...resolve end-user support requests Troubleshoot common issues related to password resets,...Level 1Hourly payContract workWork at officeShift work
- ...Senior Help Desk TechnicianEmployment Type: Full TimeCGS... ...fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users... ...installationHandheld device installation/troubleshooting/supportRemote User setup... ...information for all IT-related tickets...Level 1For contractorsWork at office
- Metropolitan Transportation Authority seeks a Computer Support Analyst Level 1 (TCU) for the IT Service Desk at 2 Broadway to provide 24x7 remote, non-deskside... ...and processes. You will install, configure, and troubleshoot hardware and software, assist satellite locations,...Level 1Remote job
- Solarus Technologies is seeking an IT Support Analyst / Engineer (Level 1.5-2) for a hybrid role in Midtown Manhattan, onsite three days per week... ...You will provide onsite and remote end-user support, troubleshoot hardware and software, manage Active Directory, Azure/...Level 1Remote work3 days per week
$33.23 - $41.54 per hour
...first-line technical support to end users, and... ...needed. You will help administer the... ...organizations. This is an IT generalist... ...responsibilities revolve around level 1, level 2 and... ...tickets and troubleshooting. Beyond end support... .... Monitor Service Desk for tickets,...Level 1Hourly payFor contractorsWork experience placementWork at officeLocal areaRemote workWorldwideFlexible hours- Overview The Service Desk Analyst will serve as front‑line, level 1, IT support for the enterprise, which includes seven... ...and actively resolve end‑user help requests. Triage requests to ensure... ...resolved. Skills Help desk Troubleshooting Customer service Phone...Level 1
$100k - $130k
...to an inclusive and supportive environment where different... ...of RoleThe Junior IT Business Relationship... ...division and helps ensure that IT business... ...to the global service desk to perform level 1 support and that processes... ...including helping to troubleshoot functional issues,...Level 1Full timeWork at office- ...consulting firm dedicated to helping startups and SMEs... ..., and hands-on support to drive faster,... ...support to customers, troubleshooting issues, and ensuring high levels of customer satisfaction... ...Support Specialist (IT Support) Technical... ...Specialist Level 1 - (Remote US or Canada...Level 1Full timeRemote work
- ...that is seeking a Junior Service Desk Analyst to provide Level 1 technical support in a fast-paced healthcare environment... ...while developing technical, troubleshooting, and customer service skills. Responsibilities... ...'s or Bachelor's degree in IT or a related field preferred * 1-...Level 1Temporary workRemote workShift work
- ...Description Job Description IT Support Technician Location: New... ...is ideal for a junior to mid-level technician with strong... ...support experience, excellent troubleshooting skills, and the ability to assist... ...User Support Provide Level 1 and Level 2 desktop support...Level 1Work at officeLocal areaRelocation
$40k - $45k
Job Title Service Desk Analyst I Company L.E.K. Consulting... ...available) Job Overview The L.E.K. IT Department is seeking a... ...Responsibilities Providing level 1 support to the L.E.K. global staff... ...chat, in person, and email Troubleshooting hardware and software issues...Level 1Permanent employmentFull timeRemote work- ...Job Title: Tech Support Specialist Position Type:... ...users. This role involves troubleshooting hardware, software, or... ..., Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2 technical issues... ...years technical support, IT helpdesk, or customer-facing...Level 1Full timeRemote workShift workWeekend work
- ...Description Dedicated Support Analyst I Location:... ...documentation. Handle common Level 1 issues, including... ..., basic workstation troubleshooting, printer support, and... ...client end users and IT stakeholders. Maintain... ...experience in IT support, help desk, or a technical...Level 1Full timeWork at officeRemote workShift work
$32 - $35 per hour
...STAND 8 provides end‑to‑end IT solutions to enterprise partners... ...are seeking a TV Production Support Analyst to join our team... ...ideal candidate will have strong troubleshooting skills, experience in both Apple... ..., Crestron Core Track, Dante Level 1, or Digital Media...Level 1Hourly payLocal areaRemote workFlexible hoursNight shift$28 per hour
...The AV/IT Support Technician - Level 1 serves as a member of AVI-SPL's onsite Technology Support Services team. Working directly with faculty... ...strong customer service orientation, foundational technical troubleshooting skills, and the ability to support a diverse campus...Level 1Hourly payFull timeFor contractorsLocal area$60k - $80k
..., on-site with client (1 day / week), WFH (4 days... ...003, delivering expert IT support, cyber security, and IT... ...day. Summary As a Level 2 IT Support Technician... ...the ground in the US, helping to lay the foundation for... ...UK team. Diagnose and troubleshoot technical problems using...Level 1Full timeRemote workWork from home1 day per week- ...Technology Operations Support Analyst will champion the... ...at the intersection of IT operations and... ...cybersecurity. Requirements 1-3 years of experience... ...Demonstrated experience providing level 1 or level 2 helpdesk... ..., administration, and troubleshooting of Windows, MacOS, or...Level 1Temporary workRemote work
$56.57k
...perform entry-level professional work... ..., typically IT Assistants work... ...communications, technical support, or similar... ...-line service desk and computer... ..., and basic troubleshooting of computing equipment... ...assistance, helping resolve common... ...Level 1 will report to...Level 1Permanent employmentFull timeContract workTemporary workPart timeWork experience placementWork at officeRemote workRelocation- ...Computer Support Analyst Level 1 (TCU) Salary Range: Step 1: $57... ...Supervisor: Manager, IT Client Support Location... ...is at the IT Service Desk, located at 2 Broadway... ...Base articles, Help Files, etc., processes... ...Install, configure, and troubleshoot complex hardware and/or...Level 1Remote workShift workDay shift
- ...| Ex - Tech Mahindra Title/Level: Product Support Analyst 2 Location: Remote Client... ...defects. Perform advanced troubleshooting for system errors and... ...detailed feedback to Level 1 and Level 2 support teams.... ...Analyst and Consulting Industries IT Services and IT Consulting and...Level 1Contract workRemote work
$28 - $32 per hour
Stand8 provides end to end IT solutions to enterprise partners... ...two dependable Audio Visual Support Technicians to provide dedicated... ...tours. This role responds to Level 1 AV incidents, applies... ...incidents and service interruptions. Troubleshoot and resolve Level 1 AV issues...Level 1Hourly payContract workPart timeImmediate startMonday to ThursdayWeekend workWeekday work- ...BrainStation is seeking an IT Help Desk Technician in New York to manage level 1 support tickets and assist with new hire hardware deployment. You’ll work in the operations team to maintain productivity and support growth with 1–2 years of IT experience. Responsibilities...Level 1
$85k - $120k
...leading U.S. companies to help them hire exceptional... ...directly while we support them throughout the journey... ...footprint in the U.S. market, it's building out a local... .... This person will troubleshoot application and... ...deployments. Provide Level 1 and Level 1.5 technical...Level 1Full timeLocal areaImmediate startRemote workMonday to Friday- Konrad Group in New York is seeking an IT Help Desk Technician to handle level-1 support tickets and new hire hardware deployment within the operations team. This role suits IT specialists with 1-2 years of experience and offers a collaborative, learning-driven environment...Level 1
- BrainStation in New York seeks an IT Help Desk Technician to manage level 1 support tickets and facilitate new hire hardware deployment. Working within the operations team, your duties will require you to assist in maintaining team and office productivity. This role is...Level 1Work at office
- LayerCake is seeking a Dedicated Support Analyst I to provide day-to-day onsite technical support as part of a staffing engagement. Located... ...LayerCake in daily operations. You will handle common Level 1 tickets, build rapport with users, and maintain accurate time...Level 1
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