Manheim Guest Experience Assimilation Coordinator

Job Description

Job Description

Reports to:  Manheim Guest Experience Director

Hours Commitment: Part-time (20 hours/week) with no weekend responsibilities.

 

Objective:  To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more people to Jesus and together fully follow him. 

Personal Qualifications:

• Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices. 
• Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs.
• Be a leader who is:
  • Focused: Work hard with urgency and intensity
  • Collaborative: Bring others into your work, give and ask for feedback
  • Growth-minded: Plan for growth and be ready for when God wants to move by pursuing personal, spiritual, and professional development
• Lead the way in LCBC’s values: We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable.
• Be an LCBC Partner, or willing to become one within 60 days of employment. Regularly attend and participate at LCBC prior to and/or upon employment.

Primary Responsibilities:

• Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.
• Protect the integrity of personal data that leads to great follow up.
• Assist with location specific responsibilities as designated by the Manheim Campus Pastor and Manheim Guest Experience Director like, but not limited to Pastoral Response Team, Attendee Onboarding, and Volunteer Onboarding.
• Lead and give oversight to the following areas:
  • Attendee Onboarding Process
  • Attendance Tracking
  • Prayer & Comment Follow Up
  • Office and Administration volunteer team
  • Volunteer Onboarding Process
  • Absentee Process
  • Administrative duties as assigned.

Required Skills

• Strong people and conflict resolution skills.
• Strong oral and written communication skills.
• Strong organizational and time management skills.
• Strong computer skills with the ability to learn appropriate software skills.
• Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.

Be a Good Steward of Time:

• Hours per week do not include weekend hours.
• Be a part of the local team and central team meetings.
• Attend Central Meetings, Guest Experience meetings, and others as scheduled.

Benefits We Offer:

• Annual counseling benefit 
• Casual dress 
• Quarterly professional and spiritual development days 
• Intentional investment in personal and professional development

Evaluation:

The Manheim Guest Experience Assimilation Coordinator will meet regularly with the Manheim Guest Experience Director for planning, goal-setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year.