Orthodontics Front Desk MUST have Ortho office Experience
DENTAL ADMINISTRATORS INC
Benefits:
401(k)
401(k) matching
Free uniforms
Health insurance
Paid time off
Training & development
We are seeking a motivated, punctual, and outgoing Orthodontics Patient Relations Coordinator to join our team! Must have Ortho or Dental experience.
In this role, you will be responsible for customer focused, compassionate, and dedicated to facilitating solutions to patient’s dental health needs. The Patient Relations Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality orthodontic care to our patients. In working with new & existing team members with an open heart & mind; additional responsibilities including the below:
SPECIFIC DUTIES
Welcome patients to the office by greeting patients in person and on the telephone and answering inquiries
Schedule/confirm appointments, ensuring patient satisfaction, provider time, and most effective use of rooms
Maintain front office area is neat and orderly
Assists patients with insurance and billing questions or refer to appropriate Billing team
Complete daily checklist on time and accurately
Check out patients upon appointment completion
Schedule for future appointments and inquire about any overdue charges
Answer any questions patients have
Perform general office duties, such as document preparation, scanning, faxing, mailing, and filing
Prepare daily check deposit (if applicable)
Assist with protocol documentation as needed
Navigate software without assistance
Must always represent the practice in a professional, pleasant, and cooperative manner
Maintain regular attendance and adhere to assigned work schedules and office policies
Forward thinker and flexible in order to anticipate the needs of the patient and our dental team
Performs other related duties as necessary or assigned by management
Lead to Full Time position with full benefits.
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