Business Analyst

Business Analyst

Join the dynamic team of Performance Tracking and Analytics Department within the Performance Management & Analytics (PMA) division where you will have the opportunity to work on exciting projects with different departments using a variety of tools and datasets. NYCHA is the largest public housing authority in North America, providing affordable housing to roughly 1 in 16 New Yorkers. Within NYCHA, Performance Management & Analytics (PMA) provides best-in-class business analytic support to help Executive Staff and Departments successfully execute long-term strategic goals and achieve day-to-day operational effectiveness and efficiency. In addition to serving as the primary reporting and analytics unit within NYCHA, our department also ensures compliance with reporting for HUD and New York City, and promotes a data driven culture that improves decision making at all levels of the Authority. The Performance Tracking and Analytics Department (PTAD) provides support to departments throughout the agency through quantitative data analysis, qualitative research, and reporting & analytics, including policy impact forecasting, geospatial analytics, compliance reporting, and research collaborations.

Under the direction of the Chief of Reporting and Analytics, with latitude for the exercise of independent judgment and initiative, specific duties shall include, but not be limited to the following:

• Prepare and distribute weekly and monthly Leased Housing reports.
• Provide statistical analyses, written trends and/or reports to inform the Executive Department of the Leased Housing Department's performance in key areas.
• Respond to various data requests related to the Section 8 portfolio and resident demographics using SQL queries to pull the data and statistical tools such as SAS, Power BI, etc. to present the findings.
• Conduct longitudinal studies of the Section 8 administrative data.
• Compile data for the Section 8 portion of mandated reports such as the Annual Plan, Consolidated Plan, Social Indicators Report, etc.
• Assist the Director with the development, implementation and monitoring of special projects including trend analysis of Section 8 demographics, development and analysis of performance metrics.
• Provide ad hoc statistical analyses, written trend and/or reports to assist senior and Executive staff with policy decisions such as Fair Market Rent or Utility Allowance impact analyses.
• Work with the Information Technology Department to create dashboards for the Leased Housing Department.
• Assist business units in the planning, design, and implementation of special initiatives involving statistical research.
• Perform other duties as assigned.
• Assist department leadership with special projects as needed.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL/TEMPORARY BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or more of the course areas of statistics, mathematics, computer science/information technology, operations research and econometrics; 12 semester credits of which must be in statistics and/or econometrics; and one of the following: (A) one year of satisfactory full-time experience in one or more of the fields of statistical or mathematical analysis, information technology, operations research and/or econometrics; or (B) a master's degree from an accredited college or university in statistics, mathematics, computer science/information technology, operations research, econometrics, or a closely related field. Special Note To be eligible for placement in Assignment Level II individuals must have, in addition to meeting the minimum requirements, at least one additional year of full-time professional statistical analysis experience. Special Note To be eligible for placement in Assignment Level III individuals must have, in addition to meeting the minimum requirements, at least two additional years of full-time professional statistical analysis experience.

Preferred Skills

1. Advanced statistical analysis skills with excellent attention to details. Demonstrated knowledge of SQL, Microsoft Power BI. 2. Experience developing analytic plans and conducting statistical analyses. 3. Excellent verbal and written communication skills, including the ability to interface well with senior Authority management. 4. Proficiency in Microsoft Office: Word, Access, Excel, Outlook, PowerPoint. 5. Highly organized with the ability to work under stringent deadlines, manage multiple assignments and handle sensitive information. 6. Ability to work independently and in a team environment to create datasets, analyze data, provide written interpretations of statistical analyses and to present findings in written reports and oral presentations.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.