Facility Operations Specialist I

To provide continuous 24-hour operation of NFCU GPO facility systems supporting critical functions and the work environment. Assist with Rec center and Shuttle service as needed. Responsibilities Assesses problems and unusual or emergency situations such as: Fire alarms Electrical outages Water damage Security breaches Weather conditions Performs preventive maintenance on: Stair chairs Fire extinguishers Emergency boxes Fireman key operation for elevators Emergency Lights in stairwells Hurricane Supplies Notifies supervisor of malfunctioning equipment and arranges for repairs Determines and assigns a priority level to the request and enters details into the facility management system Resolves the request through coordination with in-house personnel and/or forwards service tickets Designs and generates reports Informs employees of work order status until problem is resolved to the employee's satisfaction Prepares reports for review by facility management supervisors Updates and revises directories of names, and phone numbers of support personnel Assistance with shuttle service Assist with normal shuttle route on busy days Run shuttle bus for special requests including Tours, NFCU events, and team events Drive shuttle route when permanent shuttle driver is out of office Assist with Shuttle maintenance: Inspections Cleaning/detailing Refueling Assist with the rec center Assist monitoring email Monitor field usage for safety Performs other duties as assigned or appropriate Qualifications Experience with automated building systems (mechanical, electrical, security and/or fire) Effective interpersonal, verbal, and written communication skills Ability to work independently, manage multiple tasks, set priorities, work rotating shifts, and lift thirty-five pounds Ability to exercise judgment and initiative, while made sound decisions and effective critical thinking skills High school education One year experience in building trades (mechanical or electrical) or facility management Working knowledge of software programs in word processing, spreadsheet, and database management Advanced knowledge of Navy Federal’s functions, philosophy, operations, and organizational objectives Hours: 7:00PM – 7:00AM; Rotating shift About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE100 Best Companies to Work For® 2026 Yello and WayUp Top 100 Internship Programs 2025 Computerworld® Best Places to Work in IT 2026 Most Loved Workplace - America's Top Most Loved Workplaces® 2025 Newsweek Most Trustworthy Companies in America 2026 Military Times 2025 Best for Vets Employers Forbes® 2026 America's Best Large Employers Forbes® 2025 America's Best Employers for New Grads Forbes® 2025 America's Best Employers for Tech Workers 2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2026 Handshake Early Talent Award Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io . This team cannot provide any information on job postings or application status. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Job Info Job Identification 31468 Job Category Facility Operations Degree Level No Formal Education Job Schedule Full time Job Shift Shift Work Targeted Salary Range $22.55 - $28.18 hourly #J-18808-Ljbffr Navy Federal