Front Desk Receptionist

Job Description

Front Desk Receptionist
The W Assisted Living at Riverdale | Bronx, NY
Excellent Benefits • Supportive Management

The W Assisted Living at Riverdale is hiring a Front Desk Receptionist. We’re looking for a warm, organized, and dependable person to be the first point of contact for our residents, their families, and visitors.

RESPONSIBILITIES:

• Answer and route phone calls in a courteous and professional manner

• Greet residents, families, visitors, and vendors, and maintain the visitor sign-in log

• Help keep the building secure by monitoring who enters and exits

• Receive and distribute daily mail, packages, and deliveries

• Take accurate messages and communicate them to the right staff members

• Track front desk supplies and maintain the inventory spreadsheet in Excel

• Perform general office duties as needed

QUALIFICATIONS:

• High school diploma or equivalent

• One to two years of administrative, receptionist, or customer service experience; healthcare or senior living experience preferred

• Proficient in Microsoft Office, especially Excel and Outlook

• Friendly, patient, and professional with residents and families

• Highly organized, self-motivated, and able to handle multiple tasks at once

BENEFITS:

• Competitive pay

• Health benefits

• Paid time off, sick time, and holidays

• Paid training

• Incentive bonuses

• Unlimited employee referral bonuses

• Growth and development opportunities

• Supportive management with an open door policy

• Reliable schedule

WHY WORK AT THE W GROUP?
The W Group is proud to be the largest provider of senior living and adult care in New York State. Our culture is built on collaboration, encouragement, and teamwork. We offer real opportunities to grow based on your effort and your interest in learning, and we value the ideas our team members bring to the table.