Office Manager

Job Description

Job Description

Part-Time Office Manager — Manufacturing Shop

Ram Precision is a small, family-run tool and die / precision manufacturing business located in Horsham, PA , near Hatboro-Horsham High School. We are looking for a reliable, organized, detail-oriented Part-Time Office Manager to help manage our front office, customer orders, bookkeeping, and administrative workflow.

This is a great opportunity for someone who enjoys variety, takes pride in keeping things organized, and is comfortable working in a small-business environment where communication and follow-through matter.

Schedule

Monday–Thursday: 9:00 AM – 3:30 PM
Friday: 9:00 AM – 1:00 PM

Responsibilities

The Office Manager will help process and track customer orders from start to finish. This includes:

• Receiving purchase orders by phone and email
• Reviewing orders to determine what information is complete or missing
• Communicating with customers to clarify job details
• Entering, organizing, and tracking orders through completion
• Coordinating paperwork and job information with shop employees
• Preparing invoices and following up on payment
• Managing web-based domestic and international customer orders
• Quoting jobs, fulfilling orders, and following up after the sale
• Acting as a communication link between customers and our calibration laboratory
• Helping maintain required documentation and procedures for our accredited calibration lab
• Handling general office duties including phones, filing, banking, and paperwork

Bookkeeping and Administrative Duties

This position also includes:

• Accounts receivable
• Accounts payable
• Invoicing
• Payroll
• Banking
• Basic bookkeeping
• Managing customer and vendor paperwork

AI and Technology Use

We use AI tools every day to help with order entry, updating job information, drafting customer communication, organizing tasks, and improving office workflow. You do not need to be an AI expert, but you must be comfortable learning and using new technology. We are looking for someone who is open-minded, curious, and willing to use modern tools to stay organized and efficient.

Requirements

• Previous office management experience required
• Strong organizational skills are an absolute must
• Excellent attention to detail
• Strong communication and customer service skills
• QuickBooks experience a plus
• Comfortable using Google, internet browsers, email, Excel, and Word
• Mail merge experience is a plus
• Must have a valid driver’s license and reliable transportation
• Must be dependable, professional, friendly, and able to work independently

Work Environment

We are a small, family-run manufacturing shop with approximately 15 employees. This is not a large corporate office. The right person will be comfortable wearing multiple hats, staying organized, and helping keep the office running smoothly.

We also have a shop dog we bring in most days, a friendly 50-pound female boxer who comes to work every day and spends time relaxing in the office, so the applicant will be have to be fine with that as well.

Ideal Candidate

The ideal candidate is mature, reliable, organized, professional, and friendly. We need someone who can take ownership of the office workflow, communicate clearly with customers and employees, and make sure orders, paperwork, invoices, and follow-ups do not fall through the cracks.