Front Desk Assistant

Texas Industrial Air Services, LLC.

Job Description

We are seeking a friendly and organized Front Desk Assistant/Dispatcher to join our team! If you have a positive, warm attitude and enjoy keeping things running smoothly behind the scenes, we’d love to meet you.

Responsibilities:

Greet customers and answer phone calls with professionalism and warmth
Dispatch technicians and manage scheduling
File paperwork, scan, and email documents to customers
Provide general administrative support to the office
Communicate clearly with customers, vendors, and team members
Maintain and update customer records
Assist with data entry using Excel and field service management software
Participate in an on-call rotation with other office staff to support after-hours needs

Requirements:

Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Excel
Experience using Field Service Management software (preferred)
Prior experience in HVAC/Refrigeration or similar trade industries (preferred)
Bilingual (Spanish/English) highly preferred
Willingness to participate in on-call office rotation
Dependable, detail-oriented, and a team player

\nCompany Description

Areas Of Expertise
Residential & Commercial A/C & Cooling Systems
Residential & Commercial Heating & Furnace Systems
Commercial Refrigeration
Commercial Ice Machines
Environmental Rooms
Indoor Air Quality
Air Purification
Duct Cleaning & Insulation

Company Description

Family owned and operated for over 25 years, Texas Industrial Air Services LLC has been providing honest service and savings for our customers. Our skilled technicians service commercial and residential HVAC equipment, and specialize in commercial refrigeration, and environmental chambers. We have earned a reputation for quality work offering friendly, stress-free service at a fair price!\n\nAreas Of Expertise\nResidential & Commercial A/C & Cooling Systems \nResidential & Commercial Heating & Furnace Systems\nCommercial Refrigeration\nCommercial Ice Machines\nEnvironmental Rooms\nIndoor Air Quality\nAir Purification\nDuct Cleaning & Insulation

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Vacancy posted 4 days ago

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