Regional Director

Location:13375 National Road SW, Etna, Ohio, 43068Job Description:Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash.Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes.Why Choose Express Wash Concepts? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Express Wash Concepts in our mission to make a difference through the power of clean.Discover the benefits of joining Express Wash ConceptsCompetitive wages: Enjoy a compensation package reflecting your skills and dedication.Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.Unlimited Wash Club Membership: Keep your vehicle looking its best.Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.HSA contribution: $1,000/year (with qualifying plan).Secure future: 401k with up to 4% company match.Educational reimbursement: Up to $5,250 annually to support ongoing learning and development.Essential duties and responsibilitiesThe Regional Director (RD) is responsible for performance, growth and culture of all washes within an assigned region. This senior level leadership role drives operational excellence, revenue growth, profitability and team development while ensuring every wash delivers a consistent best in class guest experience. The RD is accountable for both near term operational performance and long-term sustainability, balancing daily wash-level execution with regional growth initiatives.Leadership & PeopleLead, mentor and develop Area Regional Managers (ARMs) and wash management teams to achieve business objectives and growth targets.Recruit, develop and retain top operational leaders.Partner with recruiting to build effective talent pipelines for all levels.Implement and evolve succession planning to ensure readiness for growth.Foster a culture of respect, recognition and accountability.OperationsDeliver high-performing best in class operations across all sites in the region.Drive consistent execution of EWC standards and operational philosophy.Maintain full accountability for revenue, sales growth, profitability and Unlimited Wash Club performance.Identify operational gaps, set clear priorities and celebrate success across the region.CollaborationAlign regional marketing efforts with local opportunities, sponsorships and fundraisers.Partner with HR to ensure policy adherence, resolve employee relations issues and enhance team member experience.Collaborate with facilities to ensure proactive maintenance and operational readiness.Provide feedback on the effectiveness of programs, systems and tools.Partner in the rollout of new operational concepts, technologies and processes.Ensure alignment between wash-level execution and company-wide initiatives.Partner with talent acquisition to direct recruiting support to meet hiring needs across the region.Required Skills/AbilitiesInspire others with the ability to motivate and empower teams.Think strategically with strong business acumen.Highly organized with the ability to manage multiple priorities.Take on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.Solve problems based on complex and sometimes contradictory information.Make good and timely decisions that keep the organization moving forward.Strong working knowledge of operational systems, KPIs and performance improvement.Proficiency with Microsoft Office and Google Workspace.Valid driver’s license and clean driving record required.Education and Experience5+ years of multi-unit leadership experience in the car wash, retail or related industry.Proven success in operations management, P&L accountability and team leadership.Physical RequirementsProlonged periods sitting in a vehicle.Ability to stand for extended periods in various weather conditions.Ability to bend, twist and kneel.Ability to occasionally lift up to 30 poundsAbility to travel extensively within assigned region.Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr