Logistics Operations Territory Manager -West

Title: Territory Manager -Final Mile

Department: Network Operations

Position Status: Full Time

Location: Remote/Travel (~50%) West Region US

Looking for your next move in logistics where you solve problems creatively and own the outcome?

At CDS Logistics, we don’t just manage deliveries, we build and optimize high-performing final mile networks across the country. With over 1 million deliveries annually and a growing national footprint, we’re looking for a hands-on, high-impact professional to support our logistics network operations.

This isn’t a sit-behind-the-desk role. This is for someone who:

• Thrives in the field
• Knows how to influence without direct authority
• Can walk into an operation, assess quickly, and drive improvement
• Builds strong relationships while holding teams accountable

If you’re energized by fast-paced environments, operational problem solving, and making a visible impact, this is your lane.

Location & Travel

• Fully remote role with significant travel throughout the Western U.S. (~50% travel on average)
• Home base must be located West of the Mississippi
• Preferred home base locations: Las Vegas NV, Denver CO, Salt Lake City UT, Phoenix AZ, Boise ID
• Frequent air travel is required, proximity to a major airport is strongly preferred
• Travel from home to your designated airport is considered your normal commute and is not reimbursable
• All other business-related travel expenses are covered, including flights, hotels, rental cars, and meals

Why This Role Stands Out

• Autonomy + Impact – Own your territory and drive real operational results
• High Visibility – Direct exposure to executive leadership
• Hands-On + Strategic – Balance field execution with high-level problem solving
• Diverse Experience – Engage with operations, customer service, and business development
• Growth-Focused Culture – We invest in people who want to grow and lead
• Performance-driven rewards – Quarterly bonus tied to company performance with strong historical payouts
• Full travel support – Company-paid travel (beyond standard commute) via corporate card
• Competitive benefits package , including: Medical, Dental, Vision, Disability, 401(k) with company match (100% vested immediately) Generous PTO + your birthday off

A Quick Snapshot of the Role

One week you might be:

• On-site at a delivery operation coaching a team and auditing performance
• Partnering with a service provider to improve KPIs and customer outcomes
• Collaborating with internal teams to resolve escalations
• Reporting out territory performance and insights to leadership

What You’ll Be Responsible For

• Oversee performance and operations across an assigned territory of delivery service providers
• Build and maintain strong relationships with key customer and partner contacts
• Drive operational excellence through training, auditing, and performance management
• Conduct on-site visits to assess operations, identify gaps, and implement improvements
• Partner with internal teams to resolve service issues and enhance customer satisfaction
• Analyze and communicate performance metrics and KPIs across the network
• Support onboarding and development of new service providers
• Contribute to business growth initiatives within your territory

What “Great” Looks Like in This Role

We’re not just hiring for experience — we’re hiring for how you operate.

The right person will bring:

• Bias for action – You move fast, prioritize well, and get things done
• Ownership mentality – You treat the territory like it’s your business
• Strong communicator – Confident, engaging frontline teams and senior leaders
• Operational instincts – You can identify gaps, implement solutions, and improve performance
• Coaching mindset – Comfortable training on the warehouse floor and influencing at a leadership level
• Adaptability – You navigate change and help others do the same
• Creative problem solving – You don’t wait for answers, you build them

Most importantly, you align with our guiding principles:

• Put Safety First
• Respect for Others
• Treat Customer Orders Like Our Own
• Deliver Measurable Excellence
• Pursue Relentless Improvement

What You Bring (Core Experience)

• 3–5+ years in logistics, supply chain, or final mile operations (3PL experience strongly preferred)
• Experience managing performance across multiple locations, vendors, or partners
• Strong ability to analyze metrics and drive KPI improvement
• Experience working cross-functionally with operations, customer service, and clients
• Comfortable working independently in a remote + field-based role
• Ability to travel consistently (50%+)

Additional Benefits Include:

• Medical, Dental, Vision, and Disability Insurance
• Company paid Life/AD&D
• 401(k) with up to 4% company match (100% vested immediately)
• Generous PTO + your birthday off
• Ongoing training, development, and internal growth opportunities

If you’re looking for a role where you can make a visible impact, build strong partnerships, and take ownership of real business results — we want to hear from you.