Patient Care Coordinator

Patient Care Coordinator

Optimum Therapies of North Dakota Bismarck, ND

Optimum Therapies of North Dakota is a locally owned, therapist-led physical therapy practice dedicated to helping people move better, feel better, and live better. With multiple clinic locations across North Dakota and Wisconsin and a team of more than 85 employees, we are committed to providing exceptional care while creating a positive and supportive workplace for our staff.

We are currently seeking a full-time Patient Care Coordinator to join our Bismarck clinic team. As a Patient Care Coordinator, you are the first point of contact for our patients and play a key role in creating a welcoming, organized, and positive experience from the moment they walk through our doors or call our clinic.

What You'll Do

A typical day may include:

• Greeting and communicating with patients to provide a positive, supportive experience
• Scheduling patient appointments and managing daily clinic flow
• Answering incoming phone calls from patients and physician offices
• Collecting insurance co-pays and private payments for services
• Entering and maintaining accurate patient information in our systems
• Assisting with patient room changes and coordinating clinic activity
• Collaborating closely with therapists and support staff to ensure excellent patient care

Schedule & Work Environment

Approximately 36-40 hours per week

Monday through Friday

Clinic hours range from 7:00 a.m. to 6:00 p.m.

No evenings, weekends, or holidays

Team-focused environment that values flexibility, support, and work-life balance

What We're Looking For

We're looking for someone who brings professionalism, positivity, and strong people skills to our team:

A friendly, patient-focused mindset with excellent communication skills

Comfortable using computers and multiple software systems

Ability to multitask, stay organized, and adapt in a fast-paced environment

A team player who is willing to jump in and help where needed

Honest, dependable, and trustworthy

Previous experience in a healthcare, administrative, customer service, or reception role is preferred but not required

Someone who is looking to grow with our team and contribute to a positive, patient-focused clinic culture.

Compensation & Benefits

Competitive starting wage of $19.00-$21.00 per hour based on experience

Medical and dental insurance options

Employer-paid life and long-term disability insurance

Paid holidays and paid time off

401(k) with employer match

Voluntary insurance options

Family-friendly, community-focused culture

Ready to Apply?

If you're interested in joining our team, please submit your resume and cover letter to:

Shelby Blome

Human Resources Director

View email address on click.appcast.io