Verifications Analyst

About InhabitInhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at, visit inhabit.com.About ScreeningOneScreeningOne is a national background screening company which has been servicing the needs of both large and small organizations since 1999. We help companies, institutions, and government agencies manage potential risks through the identification, retrieval, storage, analysis and delivery of data. ScreeningOne has evolved through the years to become one of the largest and most respected background screening companies in the country.Job DescriptionThe Verifications Analyst is responsible for processing verification products entered into the ScreeningONE screening system and/or assigned by their Operations Manager. The Verifications Analyst will be required to process a high volume of new orders and an existing workload of open/pending orders on a daily basis while maintaining a very high quality-of-work level. The Verifications Analyst will spend the majority of their time communicating with clients, applicants and service providers to obtain the necessary information required to complete the various verification product requests.This person should be customer-focused, detail-oriented, and must possess great written and verbal communication abilities. They need to be highly adaptable to a constantly changing environment and should always be looking for opportunities to grow, evolve, and improve processes to increase efficiency.Functions and ResponsibilitiesBuild a rapport with customers by greeting them in a courteous, friendly, and professional manner.Process verification products using the ScreeningONE screening systemCommunicate with clients, applicants and information providers via phone, email and fax to obtain the information necessary to process and complete verification productsMaintain productivity spreadsheets on a daily basisKeep well informed of the latest industry best practices and company operating procedures for performing verification screeningsSome data entryFirst level phone support for clients, end-users and internal staffOther operations duties as assigned by managerMinimum QualificationsMust demonstrate effective critical thinking skills and be able to problem solve.Clear and professional phone speaking voiceStrong customer service skills and professionalismStrong attention to detail and organization skillsAbility to work individually and as a member of a teamStrong written and verbal communication skillsStrong data entry, computer and clerical skillsBilingual a plusEducation RequirementsHigh School Diploma or equivalentTypeFull time (Non-Exempt)Monday thru Friday 8:00 to 5:00LocationWe have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.Knoxville, TNBenefits IncludeCompetitive PayHealth Insurance: Medical, Dental, Vision and Prescription PlansHealth Savings AccountsFlexible Spending AccountDependent Flexible Spending AccountCritical IllnessAccidentRetirement Savings Plan (401K) with discretionary company matchShort and Long Term DisabilityCompany Paid $25,000.00 life insuranceSupplemental Life and AD&D InsuranceEmployee Assistance ProgramPaid HolidaysPaid VacationPaid Volunteer TimeInhabit Employee Discount ProgramsOur Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodation to applicants.#Inhabithires#LI-JJ1 #J-18808-Ljbffr Screening One Inc