National Account Manager
J.B. Poindexter
How You Will Make an Impact The National Accounts Manager (NAM) is responsible for the retention and growth of assigned strategic accounts, which might entail regional or national fleets or other target customers. The role must capture revenue growth, enhanced profitability and increased customer loyalty and satisfaction in accordance with the company's strategic sales and profit goals. The Nuts and Bolts
- Establish clear and measurable growth goals for each national account and create a business plan or roadmap to meet or exceed the National Account sales and profit objectives
- When necessary, work with Engineering to develop custom solutions to meet the customer's specifications.
- Coordinate communication between the customer and internal supporting departments
- Work with customers and supporting vendors to provide adequate forecasting to Operations when a potential order could impact capacity or require the addition of a new cell to produce a high quantity of bodies for a new contract or customer
- Develop comprehensive knowledge of the competitive landscape, including product offerings, locations, marketing messages, services, etc. and communicate competitive, market and other appropriate information on a timely basis to the Director of Distribution Sales and other key leaders
- Generate ideas to improve internal and external processes to achieve higher performance in safety, quality, delivery, or cost for internal resources or the external customer
- Balance customer requests versus internal capabilities to ensure that unreasonable expectations for cost, lead-time, etc. are not promised to the customer
- Bachelor's degree in a Business, Marketing or a related field, or extensive practical experience
- Three (3) to six (6) years' experience in outside sales
- Experience selling to national accounts preferred
- Minimum of three (3) years of outside sales experience with a focus in the heavy equipment and crane industries.
- Manufacturing industry or background experience preferred
- Computer skills in Excel, Word, Outlook, SalesForce and PowerPoint
- Excellent oral, written, presentation, interpersonal and telephone skills
- Demonstrated ability to foster strong relationships with clients
- Demonstrated ability to navigate through long and extended sales cycles
- Demonstrated ability to manage an outside territory with little supervision
- Must possess outstanding time management skills
- Able to learn and retain product specific information to advise customers on product selections and requirements
- Comprehensive benefits package including Medical, Dental, Vision and Life
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Tools Purchase Program
- Tuition Reimbursement
- 10 Paid Holidays
- Generous Footwear, Eyewear, and Safety Equipment Discount Program
- Paid Training and Development Programs
Vacancy posted 3 days ago
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