Front Desk Representative

Front Desk Representative We are looking for a professional, personable and motivated Front Desk Representative to join our dynamic team at P3 Healthcare Management, LLC supporting Plastic Surgery Arts of New Jersey & Medspa. Overview This role plays a key part in delivering a professional image and high‑end customer experience in a well‑recognized plastic surgery and medispa practice. Responsibilities Check patients in and out in a timely and professional manner. Enter or update patient information in the practice management system, scanning insurance cards/ID and other documents. Check insurance eligibility, collect referrals and co‑pays/fees as applicable. Answer phones promptly, direct calls, take messages and check voicemail. Monitor physician schedules daily and communicate changes, appointment issues and potential insurance issues. Complete daily reporting, record keeping and reconciliation. Solicit feedback on customer experience. Perform other duties and general administrative tasks as needed. Key Behaviors & Attributes Presents a highly professional image. Team player. Customer oriented. Sales driven. Positive attitude. Ability to maintain confidentiality. Requirements Associate degree required (Bachelor preferred). 3+ years of relevant medical / surgical practice experience. 5+ years of customer service experience in an office or practice setting. Strong communication, sales and marketing skills. Neat, professional appearance. Proficient with computers, fax machines, practice management software (e.g., EMA) and Microsoft Office (Word, Excel). Legal right to work in the United States; sponsorship not offered. Benefits Medical, dental and vision insurance. Paid time off. 401(k) plan. Bonus program. Schedule 8‑hour shift, Monday to Friday. Compensation $23.00 - $26.00 per hour. Must Travel / Relocate New Brunswick, NJ 08901: Must reliably commute or be planning to relocate before starting work. #J-18808-Ljbffr