Sales Development Representative

Sales Development Representative

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagementall with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core valuesBe an Owner, Growth Mindset, Run as One, Transparencyto life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That's why we've been recognized as one of Inc's Best Workplaces and Fastest Growing Companies, and were recognized on Forbes' list of America's Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront's Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presenceincluding offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwidewe are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let's shape the future of customer engagement together!

How You Will Make a Difference

As a Sales Development Representative, you will be the engine of our sales team, focusing on booking qualified meetings and generating new business opportunities. In this role, you will research priority accounts, identify key decision-makers, and use daily buying signals to write relevant, personalized messages. You will work closely with an Account Executive to hand off high-quality pipeline, master the foundational tools of modern sales, and learn the skills needed to grow your career in SaaS.

You'll Get To

• Drive the Pipeline: Prospect, educate, and develop leads through outbound outreach to book meetings and create qualified sales opportunities.
• Run Daily Outreach: Execute consistent outreach across multiple channels, including email, phone, and LinkedIn to connect with managers and leaders across Marketing, Product, and Growth teams.
• Partner with AEs: Work closely with your assigned Account Executive(s) to pass along detailed discovery data and ensure a seamless handoff for every booked meeting.
• Master the Tech Stack: Learn and master the core tools of the trade, including Salesforce, Outreach.io, LinkedIn Sales Navigator, and data tools to find the right prospects.
• Hit Your Goals: Move fast, stay organized, and consistently hit your monthly quota for completed meetings and qualified pipeline.
• Learn and Grow: Participate in regular sales trainings and onboarding programs to sharpen your prospecting, communication, and overall sales skills.
• Provide Feedback: Share insights from your daily conversations with the wider team to help optimize messaging and sales processes.

We Are Looking For People Who Have

• 12+ years of professional working experience (SaaS or corporate experience preferred, but not required).
• Strong Communication Skills: You are articulate, succinct, and comfortable communicating with corporate professionals both over the phone and in writing.
• A Growth Mindset: Highly motivated, resilient, and eager to learn the foundational steps of a successful career in sales.
• Detail & Data Focused: Organized enough to maintain clean account data in Salesforce and follow a structured daily outreach process.
• Problem Solvers: Critical thinkers who are curious about data, tech, and how modern companies operate.
• Collaborative Spirit: A team player who does their best work individually but loves contributing to a winning team culture.

• Familiarity with email marketing, CRM, or marketing automation tools.
• An outbound-focused sales or customer-facing background (such as retail, hospitality, or customer service).

Perks & Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

The average annual cash compensation for this role is $62,000 and includes hourly base pay of $29.80 and target variable pay of $24,000 (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.