Secretary (OA)
US Department of Veterans Affairs
Job Title
Job Description
Duties include:
Prepare memoranda, letters, reports, and other documents.
Route documents for approval and track to completion.
Print, copy, fax, order supplies, and initiate work orders.
Prepare travel arrangements for executive office.
Manage calendar to include scheduling/rescheduling appointments and resolving scheduling conflicts.
Manage correspondence for the department and coordinate responses on its behalf.
Maintain office files.
Track items through appropriate channels for timely submission.
Answer telephone calls and route messages as appropriate
Handle customer related issues with tact and diplomacy.
Notify appropriate leadership and responsible parties of impending suspense dates.
Provides general office support services such as obtaining handling service-/office level purchases through the purchase card program, procurement activities associated with office equipment, supplies and services, or answering questions concerning policies and procedures related to office services.
Composes and prepares, in final form, timely replies to internal and external communications, ensuring procedural and grammatical accuracy and completeness.
Coordinates the submittal of information from subordinate offices, reviews reports or outgoing correspondence for proper attachments, and monitors deadlines.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Full-Time, Monday - Friday, 7:30am-4:00pm.
Telework: This position is authorized for AD-Hoc Telework only.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA) PD929460 and PD928330
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.
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