Product Owner

Role Description

The IT Strategy and Portfolio (S&P) Product Owner is responsible for shaping and improving the tools, services, and processes that support IT portfolio planning and delivery. This role partners with IT, business, and finance teams to understand needs, prioritize work, and deliver technology solutions that drive business value. Using platforms such as Targetprocess, Jira, Confluence, and Microsoft Project, the Product Owner develops product roadmaps, manages backlogs, defines user stories, and helps teams deliver high-quality outcomes. This role also leads adoption of portfolio management tools, monitors performance through key metrics, and continuously improves processes and frameworks to support effective decision making and delivery across the organization.

Key Responsibilities

• Define and manage product strategy, roadmap, backlog, and delivery priorities.
• Partner with business and IT stakeholders to gather requirements and align solutions to business needs.
• Create and prioritize product requirements, user stories, and work items to enable effective planning and delivery.
• Drive adoption of portfolio management tools through training, communication, and support.
• Measure product and service effectiveness using KPIs and continuous improvement practices.
• Occasional travel, up to three times annually, is a requirement of the role.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field is required.
• Minimum 5 years of experience as a Product Owner or similar role delivering technology or digital solutions.
• Experience working in Agile environments, including backlog management, sprint planning, and user story development.
• Experience creating product requirements, product specifications, and business or technical documentation.
• Proven success leading complex, cross-functional business and technology initiatives.
• Strong stakeholder management skills with experience partnering across IT, business, and finance teams.
• Experience with IT portfolio management, product strategy, and roadmap development.
• Experience using Targetprocess, Atlassian Jira, Confluence, and/or Microsoft Project preferred.
• Experience defining and tracking KPIs, metrics, and performance outcomes.
• Ability to lead through influence, promote collaboration, and support continuous improvement initiatives.
• Ability to work effectively across multiple delivery methodologies (Agile, Kanban, Waterfall, and hybrid approaches) with cross-functional teams.

Key Behaviors of a Successful Candidate

• Customer Focus: Builds strong partnerships with stakeholders and delivers solutions that create value and improve the customer experience.
• Improvement Mindset: Challenges the status quo, identifies opportunities for greater efficiency, and drives continuous improvement.
• Driving Success: Leads work forward, takes ownership of outcomes, and delivers results across multiple priorities and initiatives.
• Adaptability: Sees possibilities in changing circumstances, accepts and understands change, and alters behavior as necessary. Adjusts quickly to changing priorities.
• Collaboration: Builds productive relationships across teams and encourages open communication, knowledge sharing, and shared success.

Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
• An annual incentive bonus plan.
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
• A supportive, responsive management approach and opportunities for career growth and advancement.
• Paid parental leave and adoption/surrogacy assistance.
• An employee giving program that double matches your donations to eligible nonprofits and schools.

Salary Range

$109,750.00 - $186,500.00