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Customer Operations Specialist

World Courier Inc

Cencora is seeking a detail-oriented professional to coordinate day-of customer service operations across channels, ensuring throughput, service levels, and quality targets. You will support complex triage and first-line escalations, preparing concise manager-ready summaries and maintaining audit-ready records to support KPI impacts. Role involves cross-functional collaboration with operations, IT, and logistics to resolve service interruptions, align on SOPs, and contribute to continuous #J-18808-Ljbffr World Courier Inc

Vacancy posted 15 hours ago
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