Guest Relations Manager
Full-time
Little Mountain
Little Mountain is seeking an exceptional Guest Relations Manager to serve as the backbone of our guest experience — before, during, and long after the meal. This role is the connective tissue between our guests and our team and manages daily communications with warmth and precision, building lasting relationships with regulars and VIPs, and partnering with the General Manager on the strategic planning that shapes how Little Mountain is experienced from the very first inquiry. Equal parts hospitality professional, concierge, event coordinator, and administrative partner, this person ensures that every guest interaction reflects the care and intention at the heart of what we do.
Need to haves
- At least 3 years of guest-facing hospitality experience.
- Warm, polished, discreet communication with strong phone and email etiquette.
- Ability to manage guest inquiries across phone, email, social media, and in-person interactions promptly and accurately.
- Experience using reservation platforms and managing a reservation book, waitlist, and table flow.
- Strong organization and follow-through across competing requests, including accurate guest profiles and event records.
- Sound judgment when handling VIP requests, special occasions, booking challenges, and guest concerns.
- Experience selling and coordinating private dining and large parties.
- Comfort using a POS system, Google Workspace, and general office software.
- Ability to work in both an office and an active dining room, stand and walk during service, and regularly lift up to 30 pounds.
- Ability to follow applicable food safety, sanitation, and workplace hygiene standards.
- Fine dining or luxury hospitality experience.
- Direct experience managing VIP relationships and personalized guest profiles.
- Experience planning collaboration dinners, seasonal events, or holiday programming.
- Familiarity with SevenRooms, Resy, or OpenTable specifically.
- Knowledge of the Montecito and Santa Barbara community, local events, and seasonal dining patterns.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Relations Manager in Montecito, CA vacancy
- ...Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest...SuggestedFull timeTemporary workSummer workSummer holidayWork at officeLocal areaRelocationFlexible hoursShift work
Artera
Santa Barbara, CA1 day ago $80k - $95k
...transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey.... ...Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus) ~ Consistent track record of providing stellar...SuggestedWork at officeHome officeFlexible hoursImpact.com
Santa Barbara, CA23 days ago$80k - $95k
Customer Success Manager New York; Santa Barbara; Seattle; Columbus About Impact.com: Impact.com is the world's leading commerce partnership... ...'s Degree or equivalent experience (Business, Marketing, or related field a plus) Consistent track record of providing stellar...SuggestedWork at officeHome officeFlexible hours$24 - $26 per hour
...locations. At Compass You Will: Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first‑line support for office‑related needs; responsible for the overall appearance and organization of the office...SuggestedHourly payWork at officeFlexible hoursCompass
Santa Barbara, CA2 days ago- ...Acme Hospitality Restaurant Manager Acme Hospitality owns and operates a collection of... ...responsible for all restaurant activities and the guest experience. The position of manager is... ...and Work Experience: ~3-5 years in related positions ~ Advanced knowledge of food...SuggestedWork experience placementLocal areaShift work
Acme Hospitality Defunct
Santa Barbara, CA1 day ago - ...JOB DESCRIPTION JOB TITLE: Maintenance Manager LOCATION: MRF Tajiguas Landfill FLSA EMPLOYMENT CLASSIFICATION: Exempt... ...graphic and summary form. Keeps a vigil eye for opportunities related to financial & operational efficiencies. In tune with mechanics...For contractorsLocal areaShift workWeekend workAfternoon shift
MarBorg Recovery
Santa Barbara, CA9 days ago - ...Description Cottage Health seeks a Director of Facilities Management responsible for providing strategic leadership and oversight... ...requirements. Employees will be required to perform any job, with related instruction given by their supervisor, subject to reasonable...For contractorsWork at officeLocal areaShift work
Cottage Health
Santa Barbara, CA5 days ago - ...Cottage Health seeks a Director of Facilities Management responsible for providing strategic leadership and oversight for clinical engineering... ...love. Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees...Shift work
Cottage Health
Santa Barbara, CA3 days ago - ...- 3707 State Street - Responsibilities: Lead the team to execute daily operations and ensure exceptional guest experiences; Oversee all aspects of shift management including opening/closing procedures; Train and coach team members to foster growth; Ensure orders are prepared...All shiftsShift work
Chick-fil-A
Santa Barbara, CA19 hours ago - ...restaurant. Cultivate new and existing guest relationships. Set the tone for the staff... ...shift for service. Follow all Acme management systems and policies CORE EXPECTATIONS:... ...School Degree or Equivalent. 3-5 years in related positions Advanced knowledge of food...Work experience placementWork at officeShift workWeekend work
$26 - $31 per hour
...Director Do? Supervise maintenance and custodial staff Manage YMCA facility, and offsite locations Secure outside... ...compliance with established procedures, policies and standards related to health and safety. Complete routine risk assessments and correct...Hourly payFull timeFor contractorsWork experience placementFlexible hoursShift workChannel Islands YMCA
Santa Barbara, CA1 day ago- ...leader and setting a positive tone for the guests and team members to ensure that the... ...under the direction and oversight of the Manager. Serve as an additional presence on the... ...School Degree or Equivalent. ~3-5 years in related positions ~ Advanced knowledge of food...Work at officeFlexible hoursShift work
Acme Hospitality Defunct
Santa Barbara, CA4 days ago - Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage... ...different work locations and/or while conducting other work-related business. (mileage reimbursement available) #J-18808-Ljbffr Public...
$150k - $190k
...is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors...Contract workWork at officeWorldwideHome officeFlexible hours$100.01k
...professional responsible for selling a portfolio of products into AppFolio’s existing SMB customer base. You will own and strategically manage an assigned book of business and are responsible for developing territory plans, forging relationships with executive stakeholders,...Full timeWork at officeFlexible hours$145.31k - $196.6k
...disease, inflammatory conditions, rare diseases, obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a... ...the lives of patients while transforming your career.Account Manager/Specialty Account Manager - Rare Disease LiveWhat you will...Full timeWork at officeRemote workFlexible hoursNight shift$40k - $42.5k
...Solutions and expand awareness of Spectrum Reach's offering to advertisers. As an Account Executive , you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account...Work at officeLocal areaVisa sponsorshipCharter Communications
Santa Barbara, CA3 days ago$25 - $30 per hour
...lighting, exit signage, fire extinguishers, first-aid stations, and related safety equipment are inspected and in working order. •... ...safely and to a high standard. • Strong organizational and time-management skills with the ability to prioritize competing requests,...Hourly payPart timeFor contractorsSeasonal workLocal areaFlexible hoursAfternoon shiftGirls Inc. Of Greater Santa Barbara GIGSB
Santa Barbara, CA7 days ago$240k - $350k
...call workflows, and revenue pain points. Deliver tailored demos and solution pitches that map Avoca's AI to customer outcomes. Manage pipeline, forecasts, and deal progression with high accuracy. Partner closely with Product, Engineering, and Customer Success to...Full timeWork at officeImmediate startFlexible hoursNight shiftAvoca
Santa Barbara, CA2 days ago$90k - $100k
...software company is seeking an Account Executive to drive sales cycles with influential clients in California. The role involves managing lead generation, client relationships, and contract negotiations. Ideal candidates will have a bachelor's degree and 3+ years of sales...Contract workYardi Systems
Santa Barbara, CA2 days ago$40k - $45k
The CBS, ABC and Fox affiliates on the Central Coast is looking for dynamic Sales Account Executive(s) based in the market area of Santa Barbara, San Luis Obispo or Ventura, CA. We are looking for individuals with the creative ability to develop marketing strategies...News-Press and Gazette Company
Santa Barbara, CA3 days ago$81k - $90k
...Who You Are: Bachelor's degree in business, marketing, or related field; or an equivalent combination of education and... ...technology or software industry Solid understanding of sales cycle management principles, including lead generation; discovery and qualification...Contract workWork at officeFlexible hoursYardi Systems
Santa Barbara, CA2 days ago$210k - $250k
...Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest...Full timeTemporary workWork at officeLocal areaRelocationFlexible hoursShift workArtera Corporation
Santa Barbara, CA5 days ago$240k - $280k
...something new every day. We bring the same urgency our clients bring to their customers, and they feel it. Nina Udeagha Technical Account Manager Everything you need to do your best work — and live a great life outside of it. Health & Insurance Comprehensive coverage,...Full timeTemporary workWork at officeImmediate startFlexible hoursNight shiftDay shiftAvoca
Santa Barbara, CA2 days ago$40k - $42.5k
...Solutions and expand awareness of Spectrum Reach's offering to advertisers. As an Account Executive , you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account...Work at officeLocal areaVisa sponsorshipSpectrum Financial Services
Santa Barbara, CA5 days ago- ...insights, and empower teams to take action on these insights to ship better products. Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the...
unwrap, inc.
Santa Barbara, CA3 days ago - ...Service Account Manager Established Mechanical Contractor in is looking for a Service Account Manager to join their growing team.... ...Sales Professional and combination thereof in HVAC or Plumbing related business • Ability to read plans and specs. • Ability to estimate...For contractorsFlexible hours
gpac
Santa Barbara, CA2 days ago $30 - $36 per hour
...Personal Lines Account Manager In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected... ...to clients in response to those changes; Attends industry related continuing education training and courses. Acts as liaison between...Work at officeLocal areaFlexible hoursSquaremouth
Santa Barbara, CA1 day ago$122.54k - $208.72k
CLIENT MANAGER WHAT IS THE OPPORTUNITY? Is primary point of contact and service provider for existing and newly developed relationships... ...relationship. Ensure renewal, covenant monitoring, and related documents are received in a timely manner. Ensure the bank has...Remote work$20 - $23 per hour
...Leaders are essential to ensuring every guest and team member has an exceptional experience... ...Ownership: Oversee all aspects of shift management, from assigning roles to opening/closing... ...that arise with a proactive approach. Relationally Driven: Build strong relationships with...16 hoursFull timeLive outLocal areaAll shiftsShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Relations Manager. Be the first to apply!
