Service Manager
$18 - $22.5 per hourHy-Vee
- # Service ManagerApplylocations: Brooklyn Park, Zane Ave North, Brooklyn Park, MNtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 3, 2026 (12 days left to apply)job requisition id: R241938**Additional Considerations (if any):**Must be 18+**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Service Manager**Department:** Grocery**FLSA**: Non-Exempt**General Function**:Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.**Core Competencies:*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations:**Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommercePositions that Report to you: All positions except those listed above or designated by the Store Director**Primary Duties and Responsibilities**:* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call.* Performs as a leader and role model and maintains positive employee relations.* Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.* Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.* Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.* Ensures proper customer service throughout the store and addresses specific customer issues.* Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.* Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.* Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.* Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)* Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.* Trains workers in store policies, department procedures, and job duties.* Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.* Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.* Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.* Explains store services to potential personal and business account customers to generate additional business for the store.* Understands the basics of store accounting.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities:*** Determines the motivational needs of employees and provides the appropriate environment.* Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).* Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.* Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).* Handles cash registers.* Recommends cost reduction programs.* Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.* Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics:*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages.* Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.**Education and Experience:*** High School or equivalent experience.* Two years or more of similar or related work experience preferred.**Supervisory Responsibilities (Direct Reports):*** Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.* Selects new employees and acts on employee problems.* Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.**Physical Requirements:*** Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**:This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.**Equipment Used to Perform Job:**Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.**Financial Responsibility**:Authorized to purchase merchandise and supplies and order repairs on equipment.**Contacts:**Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.**Confidentiality**:Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.The anticipated hourly starting wage for this position is $18.00 to $22.50 depending on experience.For information on company benefits visit Benefits | Hy-Vee.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*
- J-18808-Ljbffr Hy-Vee
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Manager in Brooklyn Park, MN vacancy
- ...& professional lives. Friendly Chevrolet is seeking a self-motivated and high‑performing individual fit for the position of Service Drive Manager. The candidate should have strong verbal communication skills, enthusiasm, and extraordinary customer service skills. Benefits...SuggestedLocal area
Friendly Chevrolet
Fridley, MN4 days ago $18 - $22.5 per hour
## Service ManagerApplylocations: Brooklyn Park, Zane Ave North, Brooklyn Park, MNtime type: Full timeposted on: Posted Todaytime left... ...customers and each other.****Job Description:****Job Title:** Service Manager**Department:** Grocery**FLSA**: Non-Exempt**General Function**:...SuggestedHourly payWork experience placementSeasonal workHy-Vee
Brooklyn Park, MN3 days ago- ...communities, and each other.The Customer Operations Lead ensures the Service Delivery Model comes to life at the customer level by driving... ...*Key Responsibilities****1. Customer Ownership & Relationship Management*** Serve as the primary operational owner for assigned...Suggested
Marmon Holdings, Inc.
Brooklyn Park, MN1 day ago - ...Friendly Chevrolet, Inc in Fridley, Minnesota is looking for a motivated Service Drive Manager. The role involves overseeing the service center operations, ensuring optimal customer service, and leading the service team. A strong background in automotive operations and...Suggested
Friendly Chevrolet
Fridley, MN4 days ago $71.5k
...equipment specifications, company or government restrictions, required completion date, and construction feasibility Develop and manage end‑to‑end project plans for facility modifications (scope, schedule, cost, risk) Coordinate shutdown planning for active manufacturing...SuggestedFull timeFor contractorsWork at office$50k - $56k
8467 Xerxes Avenue North Minneapolis, Minnesota 55444Position SummaryThe Customer Service Manager oversees a team of Customer Service Representatives, ensuring exceptional customer service and achievement of key performance goals. This role drives team performance through...Weekly payWork at officeThe Shield Companies
Brooklyn Park, MN2 days ago$80k - $100k
...precision components and finished device assembly. Our expertise spans neuromodulation, implantable drug delivery, cardiac rhythm management, structural heart, mechanical circulatory support, and minimally invasive surgical systems. Position Summary This role interfaces...Work at officeCirtec Medical
Brooklyn Park, MN2 days ago$50k - $55k
...and results-oriented Senior Care Sales & Community Relations Manager to lead private-pay client growth, referral partnerships, and... ...outreach. This is not a traditional administrative or customer service role. The person in this position will be responsible for...Full timePart timeLocal areaMARIPOSA HOME CARE LLC
Brooklyn Park, MN10 days ago- ...environment. This position reports to the Facilities Director or General Manager. Responsibilities Facility Maintenance & Repairs Conduct... ...Vendor & Project Management Manage relationships with facility service providers, including waste management vendors. Coordinate...For contractorsFor subcontractorFlexible hoursAfternoon shift
Gopher Gardens, LLC
Fridley, MN2 days ago $59.8k - $74.75k
...retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United... ...and meet quality assurance standards. The supervisor will also manage inventory, monitor the adherence to food safety protocols, and...Hourly payWork at officeWeekend workAfternoon shiftSky Chefs
Minneapolis, MN1 day ago- ...Position Summary The patient services coordinator (PSC) is a pivotal front‑line individual who provides exemplary customer service to families, staff and providers, both in‑person and by phone. They promote a positive patient and family experience by answering questions...Full timePart timeWork at officeLocal areaShift workNight shiftWeekend work
Children's Hospital
Osseo, MN3 days ago - Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage... ...Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast...
$20.15 - $21.15 per hour
Job Description - Overview New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on Sunday. Responsibilities Perform...Hourly payFull timeFlexible hours$18 - $25.4 per hour
Pay Range$18.00 - $25.40Purpose:The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory...Work at officeLocal area$130.14k - $185k
...complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. MANAGER, SECURITY OPERATIONS (318A42126) Full Time Regular Minneapolis, Minneapolis, MN, US Salary Range: $130,136.18 To $185,000.00...Full timeTemporary workLocal areaFlexible hoursInfinite Campus
Minneapolis, MN3 days ago- ...insurance Opportunity for advancement Vision insurance Job Title: Club Manager Reports to: District Manager Status: Full Time/Supervisor/... ..., hire, train, schedule and supervise team members. · Member service oversight making sure all team members are providing a great...Full timeTemporary workFlexible hoursShift work
Planet Fitness
Brooklyn Park, MN3 days ago - ...Opportunity for advancement Vision insurance Job Title: Club Manager Reports to: District Manager Status: Full Time/Supervisor... ..., hire, train, schedule and supervise team members. • Member service oversight making sure all team members are providing a great...Full timeTemporary workLocal areaFlexible hoursShift work
Planet Fitness
Osseo, MN1 day ago $66k - $79k
...Nails Account Manager At Viking Engineering & Development, this isnt a typical sales role. Every team member plays a direct role... ...In this role, youll work at the intersection of sales, customer service, and logistics. Youll have the opportunity to connect directly...Full timeWork at officeLocal areaViking Engineering
Osseo, MN10 hours ago$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...Local areaSlice Merchant Services
Brooklyn Park, MN3 days ago- ...Job Description Personal Lines Account Manager / Personal Lines Account Executive (P&C Insurance) Various locations in Minnesota... ...Proficiency with AMS360 or Epic preferred ~ Strong client service, communication, and organizational skills Compensation &...
gpac
Brooklyn Park, MN1 day ago $79k
...Intermediate District 287 is looking for a Facilities Operations Manager! Intermediate District 287 serves students in grades K-12,... ...in the west metro area. Our district offers a wide range of services and specialized programs, primarily focused on setting IV special...For contractorsFlexible hoursIntermediate District 287
Plymouth, MN1 day ago$16 - $35 per hour
...front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with... ...busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Fridley, MN10 hours ago$20 per hour
...hour. Essential Duties and Responsibilities Performs inventory management to maintain high valuation and minimal waste. Ensures that... ...Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Medical, Dental, Vision,...Hourly payFull timeMonday to FridayFlexible hoursShift workCompass Group
Fridley, MN10 hours ago- ...Restaurant Manager As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role...Local areaShift work
Benihana
Osseo, MN1 day ago $50.75k - $62.57k
...and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Manage daily restaurant operations to ensure superior service and guest satisfaction Train team members on all aspects of the Shack operations Motivate and manage...Weekly payPermanent employmentLocal areaFlexible hoursShake Shack
Osseo, MN10 hours ago$20 - $22 per hour
...Job Summary Monitors the food service operation to ensure production of top quality products and service. Location & Schedule Location... ...off. Essential Duties and Responsibilities Perform inventory management to maintain high valuation and minimal waste. Ensure that...Hourly payFull timeMonday to FridayFlexible hoursShift workBon Appétit Management
Fridley, MN10 hours ago$91.52k - $148.2k
...we uplift others and enable our people to thrive at work and at home. We boldly go. Trane in Arden Hills, MN is hiring a Service Project Manager! The Service Project Manager will manage all aspects of our Service Turnkey and Large Repair projects in the Twin Cities, La...Hourly payContract workFor subcontractorLocal areaWork from homeTrane Technologies plc
Arden Hills, MN3 days ago$90k - $110k
...Job Title : Service Project Manager - Commercial Service Job Location : Minneapolis, MN Operating Company: Midwest Mechanical Solutions FLSA Status : Exempt Salary Range: $90-110k plus discretionary bonus About: Midwest Mechanical Solutions – A member...Temporary workFor contractorsWork experience placementFor subcontractorWork at officeImmediate startNight shiftWeekend workAIR Control Concepts
Minneapolis, MN1 day ago$17.75 per hour
...you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to... ...subsidized membership ~ Discounts on Life Time products and services ~401(k) retirement savings plan with company discretionary match...Hourly payFull timeTemporary workFlexible hoursLife Time Fitness
Minneapolis, MN3 days ago$75k
...people-first culture. They are looking to bring on a Restaurant Manager to support day-to-day operations and lead from the front in a... ...Lead daily operations to ensure efficient and consistent service Coach, develop, and motivate team members throughout each shift...Local areaShift workNight shiftGoodwin Recruiting
Osseo, MN1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Manager. Be the first to apply!
Related searches
- toyota service manager Brooklyn Park, MN
- director managed services Brooklyn Park, MN
- culinary services director Brooklyn Park, MN
- service director Brooklyn Park, MN
- service supervisor Brooklyn Park, MN
- tech services manager Brooklyn Park, MN
- manager consulting services Brooklyn Park, MN
- service delivery director Brooklyn Park, MN
- emergency services manager Brooklyn Park, MN
- manager of environmental services Brooklyn Park, MN