Account Manager

Account Manager

Location: Harleysville, PA 19438 (Hybrid)

At Accupac, we are Makers. From formulation to manufacturing, we serve the most trusted brands in the beauty and personal care industries with a wide range of cosmetics, over-the-counter, and medical devices across skincare, haircare, oral care, and healthcare products.

But beyond that, we make a difference. We make a difference in the lives of our people, we make a difference in the community around us, and we make a difference in the health of our planet for a better, brighter, more beautiful future for all.

We value relationship-driven professionals who understand the unique needs of clients in the personal care space. As a Sales Representative, you'll manage and grow key accounts while delivering exceptional service and uncovering new opportunities within our existing customer base. If you're passionate about client success and thrive in a fast-paced, collaborative environment, we want to hear from you.

What We Offer:

• Competitive Pay
• Medical, Dental, and Vision insurance
• Health Savings Account
• Life Insurance with Optional Supplemental Plan
• Pet Insurance
• Short-Term Paid Disability
• 401(k) Retirement Plan with Vested Company Match Contribution
• Paid Time Off (PTO)
• 10 Paid Holidays
• Health Advocacy Programs

What You'll Do:

• Serve as the primary contact for a portfolio of personal care and healthcare client accounts
• Develop in-depth knowledge of each client's products, brands, and business strategies
• Collaborate cross-functionally with internal teams (R&D, Quality, Operations, Supply Chain) to ensure timely project execution and delivery
• Conduct recurring account reviews, share performance metrics, and propose solutions or service enhancements
• Identify organic growth opportunities including new product introductions, expanded services, or additional SKUs
• Monitor client satisfaction and respond quickly to questions or concerns
• Maintain accurate CRM records including account status, forecasts, and sales pipeline updates
• Collaborate with internal teams on demand planning, forecasting, and business development strategies
• Stay current on industry trends, market shifts, and competitor activity

What We're Looking For:

• Education & Experience
• Bachelor's Degree in Business, Marketing, Chemistry, or a related field preferred
• 5–7 years of experience in account management or client services within a CDMO, CMO, pharmaceutical, or personal care manufacturing environment
• Skills & Competencies:
• Strong understanding of personal care product lifecycles and manufacturing processes
• Excellent communication, relationship management, and organizational skills
• Ability to manage multiple accounts and projects in a deadline-driven setting
• Familiarity with CRM systems (e.g., Salesforce) and Microsoft Office tools
• Detail-oriented and solution-focused with a proactive mindset
• Prior experience in CDMO or CPG manufacturing preferred
• Knowledge of FDA, ISO, and GMP standards in personal care preferred

Ready to Apply? Join us at Accupac and become part of a company that values your skills and dedication. Apply today!