Business Banking Specialist
City National Bank
Business Banking SpecialistReports to the Chief Lending Officer. Full time position to assist in growing and developing the bank's business account relationships. Build and maintain business customer relationships by ensuring customers are utilizing bank products and services to best fulfill their business needs. Must have strong initiative and work ethic, great communication skills, team player mentality, and exceptional customer service skills. Must be able to meet and exceed sales goal requirements through proactive prospecting and customer follow-up.ResponsibilitiesSupport and advocate the bank's business customers, provide exceptional customer service and resolve customer issues promptly and effectivelyRegular follow up with business customers to ensure satisfaction of services, and assess any new needs through follow-up and cross-selling opportunitiesMake proactive calls and visits to prospective and current bank customersMeet monthly sales/contact goal requirementsMaintain working knowledge of products and services, to include loan and non-loan productsEnsure compliance with bank policies and regulationsInteract with Loan Officers. Branch Management, and support staff for collaborative business sales effortsQualificationsProficient knowledge of Microsoft Office applicationsExcellent communication (oral, written, phone) and negotiating skillsAbility to maintain interpersonal relationshipsAbility to work and contribute in a team environmentProfessionalismOrganizational skillsValid Driver's LicenseEducation and Experience RequiredHigh School Diploma or equivalent; college degree preferredNo less than 2 years sales experience requiredPrevious business banking experience preferredPhysical RequirementsAbility to drive and make outside visits to customer and branch locationsAbility to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear, carry or transport light weight equipmentAbility to sit or stand for extended periods of timeClose vision and ability to adjust focusOther Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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