Accounts Receivable Processor II
Full-time
Zenith American Solutions
Role Description
The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.
- Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
- Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
- Receives and processes new employer contracts. Maintains and updates existing contracts.
- Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
- Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
- Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
- Reviews, researches, corrects, and balances month end edit reports.
- Performs other duties as assigned.
Qualifications
- High school diploma or GED.
- One year of experience working as Level 1 Accounts Receivable Processor.
- Proficiency with MS Office tools and applications.
- Computer literate with ability to learn new applications and systems.
Requirements
- Experience working in a healthcare environment or a third-party benefits administrator (preferred).
- Bilingual English/Spanish verbal and written communication skills (preferred).
- Proficiency with 10 key calculations (preferred).
Benefits
- Health, vision, and dental coverage.
- Retirement savings 401(k) plan with company match.
- Paid time off (PTO).
- Great opportunities for growth.
- Much, much more!
Vacancy posted 1 day ago
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