COMMUNITY SERVICE REP

Job Title

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Job Description

This position is responsible for conducting ongoing contacts with inmates and coordinating with STOP Placement Office, In-Prison Program Transitional Counselor, AOR, and Community Transition Program (CTP) staff to ensure continuum of care from in-prison programming services to the STOP network of CBP programs.

Primary Duties and Responsibilities

• Provides interactive services to inmates and CDCR staff.
• Confers with the STOP Transportation Coordinator to facilitate the transportation of participants.
• Assists in development of community transition plans.
• Assists with appropriate referrals to community programming.
• Keeps the AOR apprised of the community transition plan.
• Conducts ongoing contacts with inmates, In-Prison Programs Transitional Counselor, STOP Placement Office staff, AOR, and CTP staff beginning one hundred fifty (150) calendar days prior to release in order to develop community transition plans.
• Ensures all pre-release contacts are documented in the STOP case management file.
• Conducts pre-release contacts to include:
• Two (2) face-to-face contacts with inmates, CSR, and In-Prison Programs Transitional Counselor.
• Two (2) contacts with the designated STOP Placement Office staff and CSR.
• One (1) telephone contact with the AOR and CSR.
• Responsible for Global Presentations to provide outreach presentation as follows:
• Presents quarterly at all CDCR institutions within the Program Area, or locations deemed appropriate by CDCR.
• Schedules the Global Presentation in coordination with the In-Prison Program Contractor.
• Maintain documentation at the STOP Placement Office, including sign-in sheets that include the following:
• Name of the Institution
• Date and Time of Presentation
• Name and Signature of the CSR Presenter
• Name, CDCR number, and signature of each attendee
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• High school diploma or equivalent.
• Experience with case management and criminal justice populations is preferred.
• Must qualify for gate clearances into CDCR institutions.
• Must possess a valid driver's license.
• Must be able to understand a variety of models including cognitive behavioral therapy, theories of addiction and dynamics related to substance use and other criminogenic risk factors.
• Knowledge in the California Treatment Initiative, in-custody and reentry treatment continuum of care, and the critical nature of portal-to-portal transportation in the retention process of Participants.
• Extensive knowledge of the transitional process, both documentation and operational, between in custody and community based modalities/programs.
• Possession of excellent English and spelling skills.
• Possession of a level of maturity to deal with sensitive issues inherent in the delivery of reentry substance abuse treatment services to the criminal justice population.
• Knowledge and the ability to comply with program documentation requirements, applicable ethical and professional standards of conduct.
• Excellent communication skills.
• Possession of excellent organizational and time management skills, as well as an ability to train subordinate office staff in use of same.
• Ability to read and interpret documents such as government regulations, legal documents, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Able to establish rapport with participants including management of crisis situation and determination of need for additional professional assistance.
• Ability to provide effective oversight of participants.
• Ability to facilitate the participant's engagement in the treatment and recovery process.
• Possession of the case management skills necessary to implement the transportation plan, consult as a member of a multi-disciplinary team, and assess ongoing participant needs.
• Ability to work with computers and the necessary software typically used by the department.