Senior Administrative Assistant
JPMorgan Chase
Senior Administrative Assistant In Corporate Benefits
Become an integral part of the Corporate Benefits team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Administrative Assistant in Corporate Benefits, you will excel in a collaborative team environment, representing the manager and group with professional courtesy and expertise. Your role requires delivering high-quality work output and interacting seamlessly with executive-level internal clients across various lines of business. You will adapt procedures, processes, and techniques to effectively manage tasks such as invoice processing, document management, meeting coordination, and fund management, ensuring alignment with the department's activities and goals. Your proactive approach and attention to detail will be essential in maintaining efficient operations and supporting the team's success.
Job Responsibilities:
- Process invoices and T&E expense claims, ensuring compliance with policies and timely handling of purchase orders and vendor inquiries.
- Maintain department documents, including records retention, audit updates, and organizational charts.
- Manage retiree program payments, such as Swiss Life and Medicare Part B reimbursements.
- Order and oversee office supplies to ensure availability and cost-effectiveness.
- Coordinate staff onboarding and offboarding, including equipment setup and system access requests.
- Facilitate mail distribution and manage outgoing mail, including child support orders and check payments.
- Organize meetings and events, handling logistics such as catering, building access, and transportation.
- Schedule and manage complex calendars, including group meetings and executive appointments.
- Oversee fund management tasks, including calendar updates and material tracking.
- Track benefits support cases and vendor management activities for reporting and validation.
- Communicate effectively with internal clients, producing high-quality emails and managing calls with discretion.
Required qualifications, capabilities, and skills:
- At least five years of administrative experience
- Advanced ability to organize
- Discretion and good judgment in confidential situations, and proven experience interacting with senior management
- Strong interpersonal, written, and oral communication skills
- Strong proficiency in Microsoft Office
- Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
Preferred qualifications, capabilities, and skills:
- Experience supporting at the Managing Director level (or equivalent) or above
- College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
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