Enterprise Portfolio Management Office Solutions Analyst III

Enterprise Portfolio Management Office Solutions Analyst III Job Category: Information Technology Location: Los Angeles, CA, US, 90017 Position Type: Full Time Salary Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents. The Enterprise Portfolio Management Office Solutions Analyst III is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by L.A. Care Leadership and the Board of Governors. These programs and projects span multiple functions and departments and are enterprise investments in infrastructure and process excellence. Duties Leads analysis and requirements gathering sessions on large, complex programs and projects using methodologies such as JAD, JAR, SCRUM, etc. Collaborates across multiple business units ensuring that all parties get the best possible outcomes for L.A. Care and its members and providers. Documents functional and non-functional business needs and requirements, ensuring requirements are usable, specific, and testable. Assists in defining Acceptance Test Criteria, tracing back to documented business requirements. Creates and updates complex as-is and future state business workflows. Makes recommendations for solutions or improvements through new process or technology. Tracks maintenance of business needs and requirements during the execution and delivery phases. Applies subject expertise in evaluating business operations and processes. Provides training, recommends process improvements, and mentors junior level staff. Defines and follows best practices for the organization based on BABOK or other authoritative bodies of knowledge. Performs other duties as assigned. Education Required Bachelor's Degree in Related Field (In lieu of degree, equivalent education and/or experience may be considered). Education Preferred Master's Degree in Related Field Experience Required: Minimum 5 years of experience eliciting and documenting business and systems requirements using techniques such as JAR/JAD, SCRUM, etc. OR minimum of 5 years of experience developing, implementing, and evaluating workflow processes, policies, and procedures. Minimum of 7 years of experience in managed healthcare environment with strong domain expertise in at least one of the following disciplines: Claims/EDI, Membership, Provider, Care Management, or Finance. Preferred: Experience with Tableau and Requirements Management software. Skills Required: Proven ability to work with a diverse group of people, including leadership, support staff, coworkers, and department management. Proven ability to lead cross-functional discussions to reach collaborative outcomes. Proven ability to produce outstanding analysis deliverables on complex, multi-disciplinary projects and programs. Demonstrated ability to research complex issues and bring about resolution. Demonstrated mentoring and coaching skills to develop other team members. Excellent critical thinking and problem-solving skills. Strong elicitation and process documentation skills. Strong organizational and communication skills to build and foster effective relationships. Excellent customer service skills with the ability to make independent judgments and handle multiple projects simultaneously. Must have excellent written and verbal communications skills. Ability to maintain a professional and mature demeanor at all times. Ability to work in a fast-paced department independently or in a team. Licenses/Certifications Required: None Preferred: Certified ScrumMaster (CSM) Physical Requirements Light Additional Information Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. L.A. Care offers a wide range of benefits including: Paid Time Off (PTO) Tuition Reimbursement Retirement Plans Medical, Dental and Vision Wellness Program #J-18808-Ljbffr L.A. Care Health Plan