Administrative Assistant, Operations

Location Key Tower - 127 Public Square Business We know that a “one‑size‑fits‑all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. Job Description Position Summary Brookfield Properties Multifamily is seeking an Administrative Assistant, Operations to support the day-to-day regional operations, reporting to the Senior Vice Presidents of Operations. This role provides administrative and operational support across a range of activities including calendar management, expense reporting, purchase order creation and P2P processing, executive support, and management of a shared customer service mailbox. The position also coordinates meetings and events, supports regional leadership and team meetings, manages vendor setup and agreements, prepares presentations and on‑demand reports, assists with onboarding activities, and supports special projects as needed. The role works across multiple systems and platforms to support operational workflows, reporting, and documentation. Essential Job Functions Job Function #1: Administrative & Executive Support (70%) Provide day‑to‑day administrative and executive support to Senior Vice Presidents of Operations, including calendar management, scheduling, and coordination of priorities. Manage a shared customer service mailbox, triaging inquiries, and ensuring timely follow‑up. Support onboarding activities for new team members, including coordination of materials, systems access, and logistics. Job Function #2: Financial, Vendor & Agreement Support (10%) Create and manage purchase orders and P2P transactions, support vendor setup and maintenance. Prepare, submit, and track expense reports in SAP Concur, ensuring accuracy and timely processing. Support consultant and vendor agreements, including documentation coordination and tracking. Job Function #3: Meetings, Events & Communications (10%) Coordinate regional leadership meetings, bi‑weekly SVP and Regional Director meetings, and regional team meetings, including scheduling, agendas, materials, and follow‑up. Plan and support meetings and events, managing logistics, communication, and materials. Prepare presentations and leadership materials using Microsoft Office tools. Job Function #4: Reporting, Systems & Special Projects (10%) Prepare on‑demand reports and support leadership requests using BI reporting dashboards and internal systems. Utilize Yardi, CRM IQ, P2P, and Adobe Acrobat to manage documentation, process transactions, and support reporting and operational needs. Support special projects and additional operational initiatives as assigned. Education Associate Degree or Undergraduate (Bachelor) Degree in Business Administration, Operations, or related field preferred. Work Experience 3-4 Years of Administrative or operations support required. 3-4 Years of Executive Administrative Support preferred. 1-2 Years of hands‑on experience with purchase orders, P2P processes, vendor setup, and expense reporting preferred. 1-2 Years of prior exposure to real estate, multifamily, property management, or corporate operations preferred. 1-2 Years of experience with enterprise systems such as ERP, P2P, CRM, and expense management platforms (e.g., Yardi, SAP Concur, or similar) preferred. Compensation Hiring compensation is commensurate with experience. Hourly rate: $27.86 - $39.01. Great Incentives! Full benefits package Generous paid time off 401(k) with company match Growth and advancement opportunities Lucrative referral bonus program Incredible associate rental discount if you choose to live on‑site (discounted rate). The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration. Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug‑free workplace. #J-18808-Ljbffr