Business Operations Coordinator

VIPAR Heavy Duty is seeking a Business Operations Coordinator to support the company’s fleet business and broader Business Development initiatives through program administration, pricing and data management, systems support, reporting, and coordination with internal and external stakeholders. The position serves as an important connection point between the Business Development team, fleet customers, distributors, and other business partners. The role helps ensure that business programs, customer information, pricing, systems, and related processes are effectively maintained and supported. While the position will initially have a strong focus on fleet programs, it is designed to provide flexibility to support additional Business Development and cross-functional initiatives as organizational priorities evolve. Key Responsibilities Business and Program Support: Provide ongoing administrative and operational support for fleet programs, customer initiatives, and other Business Development activities. Pricing and Data Administration: Support the maintenance, accuracy, and coordination of customer, product, pricing, and other business information across company systems. Systems and Process Support: Maintain business and program information within applicable systems and support the continued development and improvement of processes, tools, and workflows. Customer and Distributor Coordination: Serve as a resource and point of coordination for fleet customers, distributors, and other stakeholders regarding program information, account updates, pricing, and related business needs. Program Implementation: Support the onboarding and implementation of new customers, programs, pricing initiatives, and other Business Development opportunities. Reporting and Analysis: Prepare and maintain recurring and ad hoc reports and analyses to support program management, customer requirements, and business decision-making. Issue Resolution: Coordinate with internal teams and external partners to research and resolve data, pricing, account, system, and program-related questions or discrepancies. Cross-Functional Support: Collaborate with Business Development and other departments on projects and initiatives that support organizational priorities and growth. Continuous Improvement: Identify opportunities to improve the accuracy, efficiency, and effectiveness of business and program administration, systems, reporting, and related processes. Qualifications Bachelor’s degree or equivalent combination of education and relevant experience. Zero to three years of relevant professional experience. Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail. Comfortable working with data, pricing information, business systems, and structured processes. Proficiency with Microsoft Office applications, particularly Excel. Strong analytical, problem-solving, and critical-thinking skills. Effective written and verbal communication skills. Ability to work collaboratively with internal teams as well as customers, distributors, and other external business partners. Ability to learn and adapt to new systems, processes, programs, and business requirements. Self-motivated with the ability to work independently while contributing effectively within a team environment. Experience in the heavy-duty aftermarket, fleet, distribution, or a related industry is beneficial but not required. Position Details Company: VIPAR Heavy Duty Location: Hoffman Estates, Illinois Work Arrangement: Full-time, in-office Department: Business Development Initial Primary Focus: Fleet Programs and Business Development Support Experience Level: 0-3 years of relevant professional experience