Account Manager

Our new SaaS Account Manager Brings people together and makes magic happen. Starts with a single contact and grows engagement and excitement throughout an entire organization. Inspires brand usage and loyalty. Develops and supports solutions. Build relationships and grow potential. Knows people and data. Responsibilities Serve as main point of contact for all assigned clients Support clients in their exploration and use of multiple products and services Build and maintain positive relationships with clients Grow engagement within an organization beyond one contact or department Collaborate with sales team members to ensure smooth transitions of clients and all of their relevant data Manage renewals and additional contract negotiations Enhance client retention through data tracking and strategic action Interface with multiple internal teams to ensure client needs are being met Double down on our data to make sure we’re serving our clients well Requirements Successful work experience in account management or similar positions Demonstrated ability to deliver client-focused solutions Strong communication skills, including listening, presenting, and writing Excellent presentation and communication skills Proven ability to manage multiple projects simultaneously without missing any details Experience with CRM software Confidence and coolness, no matter the pressure Independent and self-driven, taking ownership and following through fully Team player open to learning and collaborating Experience in SaaS preferred Salary commensurate with experience Location Hybrid arrangement at our main office in Herndon, Virginia. (M, T, W in office, R, F remote) Benefits 17 PTO days per year, +1 annually Full winter break (Christmas to New Years off) Competitive salary, including base and incentive plan Paid parental leave Short-term disability, long-term disability, and basic life insurance #J-18808-Ljbffr Sogolytics