Business Office Manager

Minnesota Valley Surgery Center Burnsville, MN 55337, USA Description Job Summary The Business Office Manager is responsible for the overall leadership, coordination, and performance of the Business Office functions to ensure accurate financial operations, regulatory compliance, efficient revenue cycle management, and timely reporting. This position oversees patient access, scheduling, insurance verification, medical records, billing, collections, and accounts receivable functions while supporting the facility's financial objectives and operational goals. The Business Office Manager ensures all business office operations are functioning accurately and efficiently to support cash flow, maximize reimbursement, maintain compliance, and generate meaningful management reports. The position also oversees the maintenance and security of medical records in accordance with all applicable legal and regulatory requirements. Reports To Facility Administrator Director of Business Office Services Receptionist / Medical Records Clerk Scheduler Other assigned business office personnel Qualifications Education Bachelor’s degree in business administration, Healthcare Administration, Accounting, Finance, or related field preferred. Equivalent combination of education and experience may be considered. Experience Minimum of two (2) years of business office management experience in a healthcare setting. Ambulatory Surgery Center (ASC), surgical hospital, or physician practice experience preferred. Revenue cycle management and healthcare reimbursement experience required. Knowledge, Skills, and Abilities Strong understanding of healthcare revenue cycle operations. Working knowledge of Medicare, Medicaid, commercial insurance reimbursement methodologies, and payer contracting. Knowledge of HIPAA, CMS regulations, OIG guidelines, and healthcare compliance requirements. Advanced proficiency in Microsoft Office Suite, including Excel, Word, and Outlook. Excellent analytical, organizational, and problem-solving skills. Strong written and verbal communication abilities. Ability to lead teams, manage priorities, and meet deadlines in a fast-paced healthcare environment. Essential Duties and Responsibilities Revenue Cycle Management Direct and oversee all revenue cycle functions including registration, scheduling, insurance verification, billing, collections, payment posting, accounts receivable follow-up, and denial management. Monitor and improve key revenue cycle performance indicators, including: Net Collection Rate Accounts Payable Aged Accounts Receivable Cash Collections Bad Debt Days in Accounts Receivable Contractual Adjustment Accuracy Revenue Cycle Productivity Metrics Prepare and distribute monthly revenue cycle reports and analyses. Manage daily sales reporting and cash reconciliation processes. Support case costing analysis and budget variance reporting. Coordinate accounts payable activities with materials management and other departments as needed. Review reimbursement trends and identify underpayments or payment discrepancies. Oversee denial management processes and appeal activities. Collaborate with corporate revenue cycle teams to resolve billing and reimbursement issues. Develop action plans to improve collections, reduce denials, and optimize cash flow. Contract Management and Reimbursement Oversight Maintain knowledge of payer contracts and reimbursement methodologies. Review contractual adjustment trends and reimbursement performance monthly. #J-18808-Ljbffr