Accounts Receivables/Collections Specialist

Job Description

Job Description

We are seeking a dependable, detail-oriented, and efficient Accounts Receivables/Collections Specialist to join our finance team. The successful candidate will be responsible for posting the incoming payments, ensuring that clients are billed correctly, and maintaining an organized system for tracking and reporting financial transactions related to accounts receivable.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.      Manage assigned customer accounts and maintain accurate accounts receivable records.

2.      Prepare, review, and distribute customer invoices and statements.

3.      Monitor outstanding receivables and follow up on past-due accounts.

4.      Contact customers by phone, email, and other correspondence regarding overdue balances.

5.      Work professionally with customers to resolve billing questions, discrepancies, and payment issues.

6.      Post and accurately apply customer payments, including checks, ACH, credit cards, and other payment methods.

7.      Research and resolve unapplied payments and account discrepancies.

8.      Maintain detailed documentation of collection activities and customer communications.

9.      Review aging reports and prioritize collection efforts based on account status and company procedures.

10.  Establish and monitor payment arrangements when appropriate.

11.  Communicate collection concerns, credit issues, and significantly delinquent accounts to management.

12.  Assist with account reconciliations and month-end closing activities.

13.  Work with sales and other departments to resolve invoicing and customer account issues.

14.  Assist with credit memos, adjustments, refunds, and other accounts receivable transactions.

15.  Maintain confidentiality of customer and company financial information.

16.  Follow company policies and procedures regarding credit and collections.

17.  Perform other accounting and administrative duties as assigned.

Competencies

1.         Time Management.

2.         Excellent communication skills (written and verbal).

3.         Ethical Conduct.

4.         Thoroughness.

5.         Microsoft Programs (Word, Outlook, etc.).

6.         Intermediate to advanced Microsoft Excel skills.

7.         Problem-Solving.

8.         Accounting Software.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment

This job operates in a clerical, office setting. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

Physical Demands

This is a largely sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. 

Position Type and Expected Hours of Work

This is a full-time position, and typical work hours are Monday through Friday 7:30 a.m. to 4:30 p.m. 

Travel

No travel is expected for this position.

Required Education and Experience

1.      High School Diploma or GED Equivalent.

2.      2+ years of experience in accounts receivables or a similar role.

3.      Knowledge of accounting principles and practices.

4.      Excellent analytical and problem-solving skills.

5.      Effective communication and interpersonal skills.

6.      Proficient in relevant accounting software.

7.      Experience in credit and collections.

8.      Excellent written and verbal communication skills are a must.

Additional Eligibility Qualifications

·         Successful completion of a drug screen and background check.

·         Must have a valid driver's license.