Patient Services Representative

Pacer Group

Job Title: Patient Services Representative

Location: Beverly Hills, CA 90067

Duration: 13 weeks

XXXX: XXXXXXXXXXX/hr

Working Schedule: Day Shift || 8:00 AM - 5:00 PM

Job Summary:

Primary point of contact for patient relations in person and by phone
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in/out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient/provider correspondence
Explains polices, procedures, or services to patients
Sanitize workspace using provided supplies and following department guidelines

Required Qualifications:

HSD/GED
Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in an outpatient clinic or medical office setting
Ability to read, understand, and respond to detailed oral and written instructions
Experience with CS-Link/Epic

Preferred Qualifications:

2+ years' recent experience working as a Patient Service Representative
Understanding of medical terminology

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Vacancy posted more than 2 months ago

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