Technical Analyst
US staffing Inc
Responsibilities Provide L2/L3 support for Crunchtime (Inventory, Labor, Ops) Troubleshoot issues related to data sync, inventory, labor, and reporting Perform root cause analysis (RCA) and implement fixes Coordinate with Crunchtime/vendor teams on escalations Support integrations with POS, supply chain, and reporting systems Assist in rollouts, upgrades, and UAT validation Monitor system health and address recurring issues proactively Required Qualifications 5+ years in technical support/engineering (QSR/Retail preferred) Hands‑on Crunchtime support experience Strong troubleshooting across application & data layers Experience with ServiceNow/Jira Understanding of restaurant operations (inventory, labor) Preferred Skills POS integration knowledge (e.g., PAR Brink, NCR) Basic SQL / data validation Exposure to monitoring tools (Splunk, Datadog) Success Metrics SLA adherence Reduction in recurring issues Improved system/data accuracy #J-18808-Ljbffr US staffing Inc
Vacancy posted 2 days ago
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