Technical Business Analyst

Overview The Technical Business Analyst (TBA) serves as a critical liaison on the technical aspects of systems-level projects between technical teams and business stakeholders, including ePMO project managers and department product managers. This role resides in the Office of the Chief Information Officer (OCIO) and focuses on translating business needs into clear, actionable technical requirements for engineering. The TBA combines strong analytical capabilities with technical fluency to support digital transformation, system integration, data initiatives, and process optimization efforts. Responsibilities Requirements Gathering & Analysis Partner with the ePMO assigned project manager and the department’s product manager team to understand the project objectives and translate them into actionable technical requirements. Translate business needs into detailed functional and non-functional requirements. Collaborate with UI/UX to assess technical scoping and feasibility, then expand the requirements. Develop user stories, use cases, process flows, data models, and system specifications. Validate requirements with stakeholders and technical teams to ensure feasibility and clarity. Technical Solution Support Collaborate with architects, developers, and engineers to design scalable, secure, and efficient solutions. Interpret APIs, system integrations, and data flows to ensure alignment with business processes. Support system configuration, customization, and integration activities. Assist in evaluating vendor solutions and technical platforms. Documentation & Process Modeling Create and maintain: Functional/Technical Specifications; Process maps (current/future state); Data dictionaries and mapping documents; Interface control documents. Maintain traceability metrics from requirements through testing and deployment. Testing & Quality Assurance Develop test strategies, test cases, and acceptance criteria. Support system integration testing (SIT) and user acceptance testing (UAT). Validate that technical solutions meet defined requirements and business objectives. Document and track defects and resolutions; develop ongoing training sessions with key stakeholders and department staff. Stakeholder Communication & Change Support Act as the primary liaison between business units and technical teams on system-level projects. Communicate complex technical concepts in clear, business-friendly language. Support change management, training, and adoption activities. Provide ongoing support during system implementation and post-deployment stabilization. Data & Reporting Analyze data structures and ensure accurate data mapping and migration. Support reporting and analytics requirements. Collaborate on dashboard or BI solution definitions. Qualifications & Requirements Bachelor’s degree in computer science, information systems, engineering, or business administration with equivalent experience managing technical or IT projects. 3–7+ years of experience as a Business Analyst in technical or IT environments. Experience working with system integrations, APIs, databases, and enterprise applications. Experience in Agile and Waterfall project environments. Experience supporting digital transformation or system modernization initiatives. Knowledge & Skills Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall). Familiarity with SQL and relational databases; APIs (REST/SOAP); data modeling concepts; system integration approaches; cloud platforms (Azure, AWS, or GCP – as applicable). Experience with tools such as JIRA/Azure DevOps; Confluence/SharePoint; Visio/Lucidchart; Power BI/Tableau; experience managing cloud, data, cybersecurity, or enterprise system projects. Success Measures Clear, testable, and traceable requirements. On-time delivery of system capabilities aligned with business needs. Reduced rework and improved stakeholder satisfaction. Successful adoption of implemented solutions. Work Environment This position is based in Boston and regularly works in an office environment. Engagement with Christian Science Mother Church Membership Is Preferred. Pay Range Pay range: $114,112 - $148,346.80 annually. The pay ranges disclosed in our job postings are the compensation ranges the Church reasonably and in good faith expects to pay for a given position at the time of posting. The offered salary will be determined by factors such as the applicant’s relevant education, experience, knowledge, skills, abilities, benchmarking, work location, and internal equity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. #J-18808-Ljbffr