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Mental Health Office Receptionist

Mid America Psychological & Counseling Services P.C.

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Job Summary

We are a busy medical office seeking an energetic and self-motivated Full-Time Mental Health Office Receptionist to join our team. The ideal candidate will possess strong computer skills and a pleasant demeanor, ready to provide exceptional support in a fast-paced environment. This role requires adaptability, multitasking abilities, and minimal supervision.

Key Responsibilities

  • Answer incoming phone calls and direct them appropriately.
  • Schedule appointments for multiple clinicians efficiently.
  • Collect payments and manage billing inquiries.
  • Problem-solve client issues and inquiries with professionalism.
  • File documents and maintain organized records.
  • Enter demographics and insurance information into the software program.
  • Perform other assigned duties as needed.
  • Understand Prior Authorizations
  • Knowledge on handling Medical Records 
Qualifications

  • Availability: Must be available to work in both locations (Merrillville and Munste)
  • Schedule: Open availability required from Monday to Saturday, including varied shifts with closing shifts two to three times a week and Saturday shifts. Shifts could be 8/9am to 5pm, 12pm to close (8pm) or 2/3pm to close etc. 
  • Transportation: Must have reliable transportation to travel between locations.
  • Skills: Strong computer skills, excellent time management, and a positive attitude.
  • Work Ethic: Hardworking with an above-and-beyond mentality and a good call-off history.
Serious and qualified candidates are highly encouraged to apply 

Vacancy posted more than 2 months ago
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