Manager, Facilities

Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Facilities Manager, you'll serve as the single point of contact responsible for integrated facilities management of a 12-story corporate headquarters building, working closely with the account leadership team to deliver exceptional facility management services. You'll coordinate client requirements, manage service delivery, and ensure satisfaction while supporting the implementation of strategic short and long-term projects. This role requires you to develop and implement innovative programs, processes, and procedures that optimize operational efficiency, reduce costs, and maintain the highest standards of performance. At JLL, we are collectively shaping a brighter way, and you'll play a vital role in managing a complex budget, overseeing vendor performance, ensuring regulatory compliance, tracking energy and sustainability savings, and maintaining seamless operations.

NOTE: this position is in the office 5 days a week.

What your day-to-day will look like:

• Develop and execute annual facility management plans that align operations with client objectives while ensuring regulatory compliance
• Lead facility projects from planning through execution—partnering with the PMO team on significant capital initiatives and directly managing onsite projects—while maintaining the operational excellence and professional environment required for corporate headquarters
• Manage capital and operating budgets through client collaboration, financial analysis, and regular variance reporting to ensure fiscal accountability
• Monitor, track, and report on site performance against account KPIs, including energy efficiency and sustainability metrics supporting the client's 2030 greenhouse gas reduction targets
• Partner with the maintenance manager to direct facilities staff in achieving service level response times within budget while maintaining high client satisfaction
• Direct vendor performance and contractor activities during standard operations and critical after-hours periods to maintain 24/7 operational readiness

Required qualifications:

• 5+ years of facilities management experience in corporate environments or third-party service provider roles, with demonstrated success managing complex, multi-faceted operations
• Proven leadership ability in matrixed organizations, including successful oversight of technical staff, administrative teams, and vendor partnerships
• Proficiency in MS Office, SharePoint, and CMMS/Work Order systems
• Strong financial acumen including budget development, management, and variance reporting

Preferred qualifications:

• Bachelor's Degree in Facilities Management, Business Administration, Engineering, or related discipline
• Professional certifications such as CFM (Certified Facility Manager), or FMP (Facility Management Professional)
• Comprehensive knowledge of building systems including HVAC, electrical/power distribution, audiovisual/conference room technology, security systems, and emergency preparedness protocols for corporate headquarters environments
• Financial management experience including P&L responsibility, capital planning, and facility lifecycle cost analysis
• Experience supporting C-suite and executive-level clients in corporate headquarters settings

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay