Academic Program Administrator - Career and Professional Development, DHBB

Academic Program Administrator – Career and Professional Development Position within the USC Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences, Department of Pharmaceutical Health Economics. Responsibilities Collaborate with the Associate Director to develop career and professional development content and resources for workshops and alumni events. Design and administer dedicated and competitive internship programs with employers, including logistical coordination. Establish and host industry‑specific information sessions and career and internship fairs for program participants. Provide administrative support for internships and Enterprise Team Projects (ETPs). Build and maintain alumni and employer databases and integrate with engagement platforms. Administer alumni and internship surveys, organize data for program reviews, school and accreditation requirements. Track internship, OPT and CPT positions secured by students and alumni for reporting and marketing purposes. Serve as liaison with USC and SoPPS infrastructure to create alumni engagement opportunities. Use databases to manage and monitor student, alumni, and other program data. Support program and faculty with the administration of selected courses and act as key point‑of‑contact for student communications, including occasional night and weekend requirements. Manage day‑to‑day academic program activities, scheduling of classes and organizing classrooms to accommodate program needs. Conduct qualitative and quantitative data analysis to synthesize information and extract key insights regarding student outcomes and program efficacy. Resolve problems and questions referred by program students, faculty and staff. Qualifications Bachelor’s degree required. Minimum of 4years of experience in a related position. Experience managing learning programs for adults. Proven ability to build and maintain relationships with stakeholders. Demonstrated management/leadership experience and ability to plan, implement and coordinate program logistics. Strong interpersonal, oral and written communication skills with exemplary attention to detail. Experience in higher education and/or high‑touch customer service with a variety of stakeholders, internal and external. Database/data entry experience. Project management and problem‑solving skills, able to handle multiple timelines and changing priorities. Preferred Qualifications Master’s degree in Human Resources, Student Development, Higher Education, Professional Science or related field. 2–5years of experience in career development services and support internal/external in academia or talent acquisition, preferably in healthcare or biopharmaceutical industry. 2+ years of employer relations and engagement experience with hiring managers. Strong project management and new process development and implementation within an academic setting. Experience supporting academic programs including faculty and LMS support. Experience with Brightspace, Zoom, Workday, Office365, Qualtrics, Google Drive, Box, Constant Contact, Canva, LinkedIn. Excellent internal and external customer service skills for relationship development. Experience with contracts and employer relations management or career services. Exceptional written and oral communication skills. Salary Annual base salary range: $76,000–$79,000. Equal Opportunity Employer USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. #J-18808-Ljbffr University of Southern California