Director of Operations

Job Summary The House Manager is responsible for overseeing the daily operations of a recovery residence and maintaining a safe, structured, clean, and supportive living environment for residents. This live-in leadership role serves as the primary on-site representative of the residence, ensuring compliance with house rules, promoting accountability, protecting the property, and fostering a recovery-oriented community. The ideal candidate is a mature, dependable leader with experience in sober living or recovery housing who can effectively balance operational responsibilities with mentorship and community-building. Essential Duties and Responsibilities House Operations & Property Management Supervise the day-to-day operations of the residence. Maintain a safe, clean, organized, and recovery-focused living environment. Conduct regular room inspections, safety checks, and walkthroughs of common areas. Prepare bedrooms for new residents, including ensuring cleanliness, furniture readiness, and fresh linens. Maintain inventory of household supplies, furniture, appliances, cleaning products, and house keys. Identify, document, and report maintenance, repair, safety, and security concerns promptly. Monitor property conditions and help prevent damage, theft, misuse, or safety hazards. Ensure proper use and care of household equipment and appliances. Participate in meetings with management regarding house operations and resident concerns. Resident Orientation & Compliance Welcome and orient new residents to the residence and community expectations. Review house rules, policies, program guidelines, and resident responsibilities. Conduct residence safety orientations, including emergency procedures, fire safety, evacuation routes, and first-aid resources. Monitor resident compliance with house rules, curfews, and community expectations. Conduct urinalysis and drug screenings in accordance with program policies. Document incidents, rule violations, and other significant events according to established procedures. Address concerns promptly while maintaining professionalism and fairness. Community Leadership Facilitate house meetings and community discussions. Encourage a respectful, accountable, and supportive living environment. Assign and monitor household chores and shared responsibilities. Promote resident engagement in recovery-focused activities and healthy lifestyle practices. Assist in resolving conflicts through effective communication and de-escalation techniques. Organize occasional recreational, educational, or community-building activities as appropriate. Leadership & Mentorship Expectations As the senior resident leader within the home, the House Manager is expected to serve as a positive role model and mentor by: Demonstrating healthy recovery practices and responsible living. Maintaining professional and ethical boundaries at all times. Encouraging personal accountability, independence, and respect among residents. Sharing appropriate recovery experiences and insights when beneficial. Supporting a culture of mutual respect, recovery, and personal growth. Leading by example through professionalism, integrity, and consistency. Qualifications Required Previous experience as a House Manager in a sober living home, recovery residence, transitional housing program, or similar residential setting. Strong knowledge of recovery residence operations and community living principles. Valid driver's license and acceptable driving record. Ability to maintain accurate documentation and reports. Strong interpersonal, communication, conflict-resolution, and organizational skills. Ability to enforce rules consistently while maintaining a supportive environment. Ability to respond appropriately during emergencies or crisis situations. Willingness to live on-site as a condition of employment. Ability to pass a background check and motor vehicle record review. Personal experience in long-term recovery. Peer Support, Recovery Coach, CPR, or First Aid certification. Experience working with individuals in recovery from substance use disorders. Core Competencies Leadership and Accountability Recovery-Oriented Living Conflict Resolution and De-escalation Property and House Operations Management Communication and Relationship Building Safety Awareness Documentation and Compliance Problem Solving and Decision Making Professional Boundaries Team Collaboration Work Environment This is a live-in position within a recovery residence. The House Manager is expected to maintain a visible presence in the home, uphold house standards, promote resident accountability, and contribute to a safe, structured, and supportive recovery community. Applicant Notice After a conditional offer, we conduct a background check and a motor vehicle record (MVR) check with your written authorization. A criminal record does not automatically disqualify you. Each record is reviewed individually, considering its nature, how long ago the offense occurred, and its relevance to this role. Graceland Psychiatry is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. Applicants who need a reasonable accommodation during the hiring process may contact View email address on click.appcast.io. #J-18808-Ljbffr