Network & Systems Administrator

Network & Systems Administrator

FSLA Status: Full-time/Exempt

Location: Newport Beach, CA

Travel: Up to 10% domestic travel

Salary Range: $90,000-$130,000 USD annually

About Us

At Best Choice Products, our mission is to develop the world's best-selling products inspired by real people. For over 20 years, our e-commerce retail brand has been committed to developing products for families everywhere. Our diverse catalog includes outdoor living, lawn & garden essentials, toys & games, home furniture, and even seasonal decor. As we like to say, there's something for everyone in the family! Our success is best defined by a collaborative culture full of inspired minds and a willingness to contribute new ideas. Some of our most rewarding moments include being part of the Inc. 5000 list of fastest-growing private companies in America and a Top Workplace (2022) by the Orange County Register! Please visit our website for more information.

Scope of the Role

The Network & Systems Administrator is responsible for the implementation, administration, maintenance, and continuous improvement of the organization's network infrastructure, systems, hardware, software, and enterprise applications. This role ensures the reliability, security, performance, and scalability of business-critical systems across the Corporate Headquarters and Fulfillment Center environments, supporting both daily operations and long-term infrastructure needs.

Reporting Structure

The Network & Systems Administrator is a member of the IT Team and reports directly to the IT Infrastructure Manager. This position collaborates closely with cross-functional teams and external technology vendors to support organizational initiatives and operational excellence.

Essential Functions & Key Responsibilities

• Manage daily operations of mission-critical network and systems infrastructure across the Corporate Headquarters and Fulfillment Center environments.
• Monitor, maintain, configure, troubleshoot, and repair hardware, software, network and systems environments to ensure optimal performance and uptime.
• Ensure high availability, reliability, and performance of enterprise infrastructure and applications.
• Apply firmware, software, and security updates to network and infrastructure systems.
• Maintain accurate hardware and software asset inventories and licensing records.
• Develop and maintain automation processes for employee onboarding and offboarding.
• Establish and maintain standardized system baselines for efficient deployment and lifecycle management of computing assets.
• Plan, implement, maintain, and improve network, hardware, software, and security standards and best practices.
• Support and strengthen cybersecurity initiatives, including antivirus, email security, IDS/IPS systems, and access management.
• Maintain disaster recovery, business continuity, and incident response procedures and documentation.
• Provide technical troubleshooting and support across all support tiers as needed.
• Train and support internal team members on existing and emerging technologies, processes, and security best practices.
• Stay current with evolving infrastructure, cloud, and systems administration technologies and recommend improvements and modernization opportunities.
• Partner with IT vendors and service providers to support infrastructure operations and projects.
• Provide regular status updates on active tasks, projects, and operational initiatives.
• Perform additional duties and responsibilities as assigned.

Qualifications & Required Experience

• Bachelor's degree in Management Information Systems, Information Systems, Computer Science, Computer Engineering or similar study required.
• Minimum 3-5 years of progressive "hands-on" network and systems administration.
• Experience implementing, maintaining, and administering cloud-based infrastructure environments.
• Strong understanding of networking concepts, including switching, routing, routing protocols, network security, load balancing, SSL/TLS, VPN and point-to-point connectivity.
• Advanced experience with Microsoft technologies and platforms, including Microsoft 365, Azure/Entra ID, Exchange Online, Teams, SharePoint, DNS, etc.
• Experience supporting enterprise platforms such as NetSuite, Atlassian (Jira, Confluence, etc.), Slack and Warehouse Management Systems (WMS).
• Knowledge of hardware and software asset management and licensing administration.
• Experience with virtualization technologies, including design, implementation, and administration.
• Strong understanding of IT security technologies and best practices.
• Experience supporting disaster recovery and business continuity planning.
• Experience participating in or supporting enterprise-level IT projects.
• Strong analytical and problem-solving skills with the ability to identify and resolve complex technical issues.
• Proven ability to manage multiple priorities and deliver high-quality results within tight deadlines.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills with the ability to work effectively across teams.

Benefits & Perks

Join us and experience a workplace where benefits and perks are designed with you in mind.

• Flex Fridays: Enjoy the flexibility of working from home and kick off your weekends early with half-day Fridays, all year long.
• Comprehensive Health Coverage: Inclusive medical, dental, vision, life, and supplemental insurance plans to keep you and your family healthy.
• Support When You Need It: Our Employee Assistance Program is here to provide confidential support for personal and work-related issues.
• Future-Forward Financials: Secure your future with our 401k plan, complete with up to a 3.5% company match.
• Time to Recharge: Enjoy vacation time, paid holidays, and sick days to rest and recharge.
• Fuel Your Day: Delight in a variety of snacks and drinks to keep you energized, including the occasional catered lunch.
• Exclusive Discounts: Take advantage of our generous employee discount on our products, plus occasional product giveaways and raffles.
• Play Hard: Unwind with our on-site arcade games and ping pong to connect with colleagues.
• Stay Fit: Access our onsite gym, fitness classes, or bicycles-for-borrow to keep your fitness goals on track.
• Celebrate Together: Join us for milestone and birthday celebrations, as well as happy hours, quarterly team bonding events, and our annual holiday party.

The base salary range for this full-time position is $90,000-$130,000 USD annually. You will also be eligible to participate in BCP's benefits and bonus programs. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by additional factors, including job-related skills and experience.