IT Specialist

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for an IT Specialist for the Costa Mesa location. Position Summary The IT Specialist is responsible for providing technical support, system administration, and infrastructure maintenance in a GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and compliant operation of all IT systems, networks, and applications that support manufacturing, laboratory, and business operations. The IT Specialist will collaborate closely with Quality Assurance, Production, and R&D to ensure all IT solutions meet both operational needs and regulatory requirements. Key Responsibilities Technical Support & Troubleshooting: Provide timely end‑user support for hardware, software, and network, troubleshoot, and resolve incidents via phone, email, remote tools, and in‑person. System Administration: Install, configure, and maintain workstations, servers, printers, mobile devices, email systems, user accounts, and disaster recovery and storage solutions. GMP & Regulatory Compliance: Ensure all IT systems and processes comply with GMP, FDA, and other applicable regulatory (CSV) activities, including documentation, change control, and periodic updates, and incidents in compliance with audit requirements. Network & Security: Monitor and maintain LAN/WAN, wireless networks, and internet, patches, and antivirus. Collaboration & Projects: Partner with cross‑functional teams to support IT requirements for manufacturing, laboratory, and administrative migrations, and inspections, and customer visits as needed. Qualifications Education & Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of experience in IT support or system administration, preferably in a pharmaceutical, biotech, or GMP‑regulated environment. Skills & Competencies: Significant GMP experience, strong knowledge of Windows operating systems, Microsoft 365, and networking, file permissions, and group policies, LIMS, MES, or other laboratory/manufacturing systems (preferred). Understanding of GMP, 21 CFR Part 11, and data integrity requirements (preferred). Excellent troubleshooting, communication, and customer service skills in a regulated environment. Preferred Certifications CompTIA A+ (IT support fundamentals) CompTIA Network+ (networking basics) HDI Support Center Analyst (HDI‑SCA) or HDI Desktop Support Technician (HDI‑DST) Microsoft Certified: Modern Desktop Administrator Associate ITIL® Foundation (IT service management best practices) Physical Requirements Ability to lift up to 25 lbs. for equipment. Work Environment Office and manufacturing/laboratory settings with exposure to cleanroom, security, and GMP policies is required. Compensation Compensation depends on experience but is typically $75,000‑$90,000. Equal Employment Opportunity Statement Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge. #J-18808-Ljbffr