Scheduler

Customer Service / Scheduling Coordinator

Pay: $17.00$19.00/hr Schedule: MondayFriday | 8:00 AM4:30 PM Location: Lawrenceville, GA 30043 Duration: 1 Year Contract Parking: Free onsite parking

Summary

Seeking a detail-oriented professional to support customer scheduling operations in an office environment. This role is responsible for contacting customers by phone and email, scheduling orders using Excel and internal systems, and researching order discrepancies.

Responsibilities

• Contact customers via phone and email to schedule orders
• Use Excel reports and internal systems to manage scheduling activities
• Research and resolve scheduling discrepancies
• Perform accurate data entry and maintain records
• Provide professional customer service and timely follow-up

Qualifications

• High school diploma or equivalent required
• 1+ year of customer service experience required
• Office, call center, or transportation/logistics experience preferred
• Proficiency in Microsoft Office, Excel, data entry, and spreadsheets
• Strong communication, phone etiquette, problem-solving, and time management skills
• Team player with strong attention to detail and professionalism

Please Note: This role requires office/customer service experience. Warehouse, forklift, or general warehouse backgrounds are not the target profile.

Physical Requirements: Minimal lifting, walking, or standing. Office environment.

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.