Technical Account Manager
Vektora Global LTD
We are partnered with a high-growth startup modernising third-party risk management for the AI era. Their platform uses an AI Agent to continuously assess third‑party cyber risk, replacing traditional questionnaire‑based assessments with a more accurate, evidence‑driven approach. They’re hiring a Technical Account Manager to own the post‑sale customer journey end to end, from onboarding through renewal and expansion. You’d be the trusted technical advisor for enterprise accounts, working closely with Sales on retention and growth, and helping shape the customer success playbook as an early hire on the team. What they’re looking for: 4+ years in a customer-facing post‑sales role (TAM, Technical CSM) Comfortable getting hands‑on with APIs, integrations (SSO, Jira, Slack), and troubleshooting before escalating to engineering Strong communicator: equally credible with technical users and business stakeholders Startup mindset: self‑starter, comfortable building process where none exists yet Bonus: experience in GRC, TPRM, or vendor risk management #J-18808-Ljbffr
Vacancy posted 12 hours ago
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